"I think I read about half and my mind about exploded. We agree. This happens every time something new comes along. I remember when Saturn was the flavor of the year. What happened to Saturn by the way? lol
"Sam Walton built WalMart by copying small-great ideas from competitors. Why shouldn't we do the same to be successful. I have won the "best idea" contest at most of 20 group meetings I have attended over the years, however, I have…"
"I don't know what to think about all of this... "They" said one-price selling would kill us. "They" said Carmax would kill us. They" once said the Internet would kill us. True Car cannot do anything about your…"
"Chris, are you looking for something for yourself, or for the employees of the dealership. Without knowing what your role is in the dealership it's hard to make recommendations. Tell me a little more and I think I can help you. I don't…"
"Chuck, I have found and used a process "plan" that works for most all problems in the dealership's front end. This applies to training, rdr numbers, aged inventory, contracts in transit,,,whatever. It is a cultural process that…"
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"All true Jeff. Love your enthusiasm. This business needs to catch it. Man ,you have got to do one about having a well-defined culture at the dealership. This can be as simple as "everyday the sun rises in the east-and we train". Or…"
As usual around this time of year, I like to remind automotive industry professionals everywhere that Twitter is a GREAT learning tool during the conference season, thanks to so many attendees who tweet valuable information they…
Let’s face it. Training on any level can be an intimidating and daunting task. Questions like when to train, how often, and who should be involved come up. What type of training and who should teach and provide it also adds to the confusion.…
A careful review of app data analytics teaches us many things about apps and their benefits to dealers. The most important lesson to learn is that every dealer that has an app has some sort of consumer activity. Our goal is to discuss…