"I think I read about half and my mind about exploded. We agree. This happens every time something new comes along. I remember when Saturn was the flavor of the year. What happened to Saturn by the way? lol
"Sam Walton built WalMart by copying small-great ideas from competitors. Why shouldn't we do the same to be successful. I have won the "best idea" contest at most of 20 group meetings I have attended over the years, however, I have…"
"I don't know what to think about all of this... "They" said one-price selling would kill us. "They" said Carmax would kill us. They" once said the Internet would kill us. True Car cannot do anything about your…"
"Chris, are you looking for something for yourself, or for the employees of the dealership. Without knowing what your role is in the dealership it's hard to make recommendations. Tell me a little more and I think I can help you. I don't…"
"Chuck, I have found and used a process "plan" that works for most all problems in the dealership's front end. This applies to training, rdr numbers, aged inventory, contracts in transit,,,whatever. It is a cultural process that…"
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"All true Jeff. Love your enthusiasm. This business needs to catch it. Man ,you have got to do one about having a well-defined culture at the dealership. This can be as simple as "everyday the sun rises in the east-and we train". Or…"
"Shannon, you briefly touched on a subject that MANY dealer "don't get". A large number of desk managers, GSMs, GMs and Dealers have never worked in F&I - much less worked secondary deals on a day-in day-out basis. This…"