"Hey Eric,
Thanks for the great review and kind words. I think I can speak for everyone you mentioned in your post that it is most satisfying as a presenter when suggestions are implemented and they reap rewards!
Too many times we are striving to…"
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John
- Saint James, NY
- United States
- Edmunds.com
- Blog Posts (3)
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- Events
- dE Groups
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John's Page
Latest Activity
John posted a blog postCar Dealers Make the Right Call with Proper Phone Training
Hi All,Wanted to share an article in the latest Edmunds' Dealer Newsletter. We had the pleasure of working with Jerry Thibeau of Phone Ninjas on this important topic and he was kind enough to share his process. I think it points out the importance of proper phone training and customer shopping awareness that can make or break any campaign.Thanks Jerry!Johnny GCar Dealers Make the Right Call with Proper Phone TrainingBy Aaron Lewis, Corporate News Producer | Published Jun 13, 2012It's no secret…See More
Bobby Compton commented on John's blog post Service Into Sales Article"Spot on with making these options available as part of process!~
Great insight...."
John posted a blog postService Into Sales Article
Hi All,I collaborated on the following Edmunds’ article. I think the DealerELITE membership may find it very interesting and helpful. A dynamic has developed into search queries on Edmunds, and the broader web, where customers who are holding on to cars much longer than in years past, are increasingly searching for service…See More
John posted a blog postTurning Service into Sales
Hi All,I collaborated on an Edmunds’ article, Turning Service into Sales, that I think the DealerELITE membership may find very interesting, and more importantly, helpful. It is a particular dynamic that has developed into search queries on Edmunds, and the broader web, where customers who are holding on to cars much longer than in years past, are increasingly searching for service advice on their aging vehicles, many out of OEM warranty. Coming from a sales background myself, I may have been…See More
Profile Information
- Which best describes you?
- Vendor Partner
- What company do you work for (or own)?
- Edmunds.com
- What is your current position within your organization?
- Director, Dealer Sales
- What is your company website?
- http://edmunds.com
- What is your LinkedIn page/URL?
- http://www.linkedin.com/profile/view?id=18107265&trk=tab_pro
- How did you specifically hear about dealerELITE? If referred, who?
- Ralph Paglia
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Market Insight, Best Practices
John's Blog
Car Dealers Make the Right Call with Proper Phone Training
Posted on June 19, 2012 at 1:04pm 0 Comments 0 Likes
Hi All,
Wanted to share an article in the latest Edmunds' Dealer Newsletter. We had the pleasure of working with Jerry Thibeau of Phone Ninjas on this important topic and he was kind enough to share his process. I think it points out the importance of proper phone training and customer shopping awareness…
Service Into Sales Article
Posted on May 22, 2012 at 3:09pm 2 Comments 1 Like
Hi All,
I collaborated on the following Edmunds’ article. I think the DealerELITE membership may find it very interesting and helpful. A dynamic has developed into search queries on Edmunds, and the broader web, where customers who are holding on to cars much longer than in years past, are…
Continue Turning Service into Sales
Posted on May 21, 2012 at 1:08pm 0 Comments 0 Likes
Hi All,
I collaborated on an Edmunds’ article, Turning Service into Sales, that I think the DealerELITE membership may find very interesting, and more importantly, helpful. It is a particular dynamic that has developed into search queries on Edmunds, and the broader web, where customers who are holding on to cars much longer than in years past, are increasingly searching for service advice on their aging vehicles, many out of OEM warranty. Coming from a sales background myself, I may…
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