Mark Handlon
  • Easton, PA
  • United States
  • Handlon Business Resources
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Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Handlon Business Resources
What is your current position within your organization?
Automotive Division Consultant BDC/ Internet/ Sales Training
What is your company website?
http://hbrllc.com
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insight to engage customers to make them want to visit your dealership. Suggestions on how to convert leads into appointments.

Mark Handlon's Blog

Tonality on the Phone

Posted on March 13, 2017 at 11:56am 0 Comments

     I am amazed when making inquiries at the tonality of the person answering the phone. Although some are cheery and seem genuinely happy to assist you they are few and far between. These calls are being made to people in the "customer service" entities of the businesses I select to contact- particularly the automotive business.

     I contacted a particular dealership and one of the sales people answered the call. What I got was "Sales" in a tone of voice that it was an imposition…

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You Know You Work For a Good Dealership When...

Posted on February 23, 2017 at 9:41am 7 Comments

     Several years ago there was an article written about working for bad dealerships and everyone was able to post a lot of negative insights and experiences. Well it is time to look at the good aspects that the automotive industry has offered all of us! Let us post the good points and make each of us realize just how good we may have it!

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Blog Posts

Some Important Tips for Car Repairs and Services

Posted by Simon Hopes on November 20, 2017 at 8:22am 0 Comments

The good thing about preventive maintenance is that it does not require you to have a great deal of automobile engineering. All that is expected is the willingness to follow a set schedule and ensure you have some basic tools. If you have your…

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TheoryOf5 Podcast

Posted by DealerELITE on November 18, 2017 at 11:31am 0 Comments

Check out The TheoryOf5 Podcast
With Chris Saraceno

https://www.facebook.com/CBSaraceno/posts/741647642696564



TheoryOf5.com

SWAPALEASE.COM SURVEY ON INCENTIVES SHOWS MORE DEALERS INCREASING INCENTIVES ON LEASES IN 2017

Posted by John Sternal on November 17, 2017 at 2:27pm 0 Comments

Swapalease.com, the nation’s largest online car lease marketplace, today unveiled results of its latest survey on incentives, with dealers saying they’re…

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El Segundo car accident lawyer

Posted by Samuel on November 17, 2017 at 5:00am 0 Comments

El Segundo Personal Injury

You should never need to experience after your El Segundo auto crash due to the neglect of an additional. An accident lawyer experienced in assisting victims of vehicle collisions in El Segundo gets you the compensation you are…

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