How much does it cost to add an untrained salesperson to the floor? I am working on a proposal to ramp up our training program to the next level, and am looking for #'s. How much business does it…Continue
I have been at my current dealership for 4 weeks as a sales manager. Our used car traffic is acceptable, however our new car traffic is very very low. Service is busy enough to work. Do you have…Continue
As I ate dinner with a large group of friends this weekend the topic turned to car salespeople. Everyone seemed to have a story about being treated poorly when they wanted to purchase. They were ignored, abandoned, patronized and abused.
I will spare you the details. You’re welcome.
As I listened politely and carefully I began to hear a uniform pattern that struck me as odd. Every friend also had a reason for this treatment with some version of the following:
In our business helping veterans improve can be a challenge.
They know what they are supposed to know. Usually they think they are actually doing it.
Poke around in the cupboards of the average dealership and you will find training cassettes from the 70's, training videos from the 80's and 90's and DVD's from the last 15 years. You could reforest Colorado's wildfire area with the trees that made the workbooks from seminars that are…Continue
1. Who’s Interviewing?
Most sales managers are excellent and somewhat compulsive closers. They want to close the job seeker on working for them. I have often…
“Concentrate…..concentrate….” The instructors voice is intense and close to my right ear. I concentrate. I try to remember the 7 or so things he has just taught me. I squeeze the trigger as slowly as I can.
It’s a little Smith and Wesson M&P compact. It is at home in the gun safe with a variety of sibling guns used by my husband for trap and skeet shooting. I take it out every so often and go to the gun club range and shoot at some paper…Continue