As you have probably realized I am a big supporter of customer retention and appreciation systems, as I believe this will be the single greatest differentiator in the new auto industy ...every…Continue
"I had a second chance to read your comments slowly ...great comments.
Especially, "Most Customer Retention Experts agree that a meager 5% increase in customer retention can increase the “bottom line” by at least 25% and many times…"
"I have a spreadsheet I can send you that can show you the direct impact customer retention has on your bottom line. I would also like to share the following with you. If you have any questions about it please feel free to contact me. Hope you find…"
"This is an article that I have copied that underpins the "Brand Salesman" program;
I will share with you a true story about selling cars. It is not my story, but it was shared with me in my second year of…"
As you have probably realized I am a big supporter of customer retention and appreciation systems, as I believe this will be the single greatest differentiator in the new auto industy ...every manufacture is getting really good!I was fortunate to receive some great industry information, by Beers & Cutler, 2008 Automotive Industry Guidelines on the AutoTeamAmerica website. The report looks at sales, gross profit, expense control for new and used domestic, import and highline dealers.The…See More
If you want long term opportunity, challenge and money, this is it!
The reason virtually every ealership in North America is hiring sales personnel, is that we are beginning the 6 month season where virtually 75% of vehicles in a year are…"
"I am a grass roots kind of guy when it comes to acquiring referrals and retaining existing customers. The single most successful tool that I have and recommend is Joe Girard's approach ...constant, focused contact with the customer.
How did you specifically hear about dealerELITE? If referred, who?
Chris Saraceno invite.
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I would love to share my personal success and passion in the Automotive industry with individuals in my industry.
I can thank my success to "networking" and a "personal touch" that is missing out there! ...love to share with you.
I excel in the "personal touch" in leading, coaching and mentoring individuals to accomplish their goals and aspirations ... will guide you through the Internet mess in establishing a "sustainable business".
My customer relationship management website is www.socreferral.com/orestserwylo ...check it out ...nothing like it for a busy automotive sales professional ...I will help you with it.
Don't allow your Finance Department to become average and never take the department to the next level..We often times say, It's as good as it will get with the staff we have....your staff may have the potential but simply may need the correct…
We have all read about employee turnover, and the challenges the industry faces with hiring needs. A recent article in Automotive News cited "Two of every five service advisers leave each year. How can dealers keep their best ones from burning…