I am a Car Guy. Am I yours?

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Stanley Esposito posted a status
"I am a car guy. Am I yours? #carpeople #yourcarguystan"
Feb 7, 2013
Stanley Esposito posted a status
"I am back! I am at a new dealership and back on Dealer Elite! #yourcarguystan"
Nov 8, 2012
Stanley Esposito commented on Marsh Buice's blog post You Have Not Because You NO Not
"Great job. I thank you for a good read. The best basketball players keep shooting! The best hitters keep swinging! The best sales reps keep moving and getting three ups a day or more. Numbers don't lie. This post really motivated me!"
Aug 21, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"Thank you @David for laying out some facts. I would have to say after taking time to reevaluate truecar it does not look like they have done much more then throw money around to try to silence some critics. I will be interestted to see how some of…"
Aug 15, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"In his interview with Arlena Sawyers(Automotive News), Painter elaborated on his “vision of dealerships where new-car showroom sales staffs will be obsolete.” As he explains, “Things are fundamentally changing so fast….If…"
Aug 14, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"@Robert, I hope you leave them again. Give your salesman the money not truecar. Bottom line is that they are not worth more then they cost."
Aug 13, 2012
Stanley Esposito commented on Paul Potratz's blog post Put On Your Game Face: Why Your Face Says A Lot About Your Dealership
"Great Job. We all are the face of the dealership and the brand we sell."
Aug 13, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"@Gary, "The mission is not now and has never been to eliminate salespeople." Are you sure about that? Scott Painter has said it himself. Your tone still seems a tad bit condescending to me."
Aug 13, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"@dealerelite What is a non ignorant perspective? In my opinion truecar had the most ignorant perspective of all when the mission was to do away with salesman. It is not easy to forget. Truecar has sponsored events and invited people to their…"
Aug 13, 2012
Stanley Esposito commented on Ralph Paglia's blog post Is It Time To Reevaluate TrueCar?
"Truecar does not seem to be a factor in my area. Nobody brings in the printout from the website anymore. I thought they might have been out of business. Aren't they done with Yahoo as well?"
Aug 7, 2012
Stanley Esposito commented on Stan Sher's blog post Ford Dealer Disrespects a Major War Hero
"I am not sure what the heck happened? What did the dealer do? What did the salesman do? What did you do?"
Aug 7, 2012
Stanley Esposito commented on NANCY SIMMONS's blog post Do All Your "Ex's" Live in Your Dealership?
"Very well thought out post. I enjoyed reading it!"
Jul 31, 2012
Stanley Esposito commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?
"Looking for an update. What is the latest news from truecar? It seems like the truecar fad is over. I don't have customers bringing in the printouts anymore."
Jun 29, 2012
Stanley Esposito commented on Mike Myers's blog post "Stop believing your customers! You're too nice!"
"Put yourself on the same side of the fence as your customer. This isn’t a battle. Don’t take it personally, they hardly know you. Listen to the objections and come up with a way to present the deal that makes sense to the customer. All…"
May 9, 2012
Stanley Esposito commented on Stan Sher's blog post The Lost Art of Professionalism
"Most of the "professionals" have left this business and are sales pros in other fields. Pay plans have not changed in years. To have profesionals at your dealership the salesman need to be treated as such."
May 7, 2012
Stanley Esposito commented on Tony Provost's video
Thumbnail

Closing

"Coffee is for closers."
Mar 25, 2012

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Team Toyota
What is your current position within your organization?
Certified Sales
What is your company website?
http://teamtoyota.net
What is your Facebook page/URL?
http://www.facebook.com/stan.esposito
What is your LinkedIn page/URL?
http://www.linkedin.com/profile/view?id=19657866&locale=en_US&a...
How did you specifically hear about dealerELITE? If referred, who?
Facebook
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I am a Car guy. Am I yours? I am always available! 215-290-4584 Lets talk.

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Stanley Esposito's Blog

Truecar is here right now. How do you deal with it?

Posted on December 10, 2011 at 10:30am 2 Comments

I have been reading about truecar over the last week or so. There have been strong opinions on each side of the issue. The reality is truecar is here for now and probably will not be going away for quite some time. I don't have time to wait. I need to sell cars right now.

Question: A sales call comes in and the customer says they have a truecar certificate to a dealer that is 50 miles away. Then the question from the customer is "will you honor the truecar price?"

How would you…

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What is your process?

Posted on November 26, 2011 at 11:19am 0 Comments

When I got into the business in 2003 I came from a manufacturing background. Where I worked was an ISO compliant company. Basically what that meant is the company pays thousands of dollars to have people come out and observe and help create a process. When products, systems, machinery and devices work well and safely, it is often because they meet standards. And the organization responsible for many thousands of the…

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A fellow salesman has left

Posted on October 12, 2011 at 10:06am 3 Comments

I am looking for some help from some of the brightest minds in the industry. I salesman I work with has left to persue a new job. I will be taking over his customer base. He has been here 15 years and sold 200 plus a year.

I was wondering who out there has a good email template to let his customer base know I will be taking over his account? I am thanking all of you in advance!

 

Stan

Looking For Feedback from the Pros on this Site

Posted on March 24, 2011 at 1:26pm 11 Comments

We hade a situation at our dealership yesterday and I thought I would share it with everyone in hopes of getting some opinions. One of my salesman took a deposit for a dealer trade. It was a modest deal about $1200 front to back on a lease. He took the deposit on Tuesday found the car and was able to get it on Wednesday. The delivery was set up for Friday. The customer called yesterday and said the dealer he originally went to called him back. The customer told them about the deal he had…

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Comment Wall (6 comments)

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At 11:49am on December 23, 2011, Michael Timmons said…

Stan, I believe that you can purchase the exact same car at many different dealerships so the product lacks differentiation. I believe that the salesman is the lifeblood of the auto industry and that will never change but I do believe that the salesman's responsibilities will change because our younger generations shops differently than before. They are the information generation who search online for their goods and services and do not believe that they should have to negotiate. I spent the last four years at AutoNation conducting focus groups, training salespeople and developing workflow and sales processes to address this emerging market. What is true of current and future generations is that they all expect good old fashion customer service and are willing to pay for it. So, no I do not want salespeople eliminated.

At 5:29pm on December 1, 2010, Kerry Williams said…
I miss my Subaru line-up! Sooo many chevy models, soo different and sooo not the 2.5l boxer i am used to. next time you see me I'll be in my new traverse LTZ
At 1:14pm on October 18, 2010, Kerry Williams said…
I tried to invite more but it appears prospecting is mainly done in the showroom
At 1:49pm on September 27, 2010, Joe Brunner said…
You are welcome Stan... My pleasure.
At 2:01pm on August 25, 2010, NANCY SIMMONS said…
Stanley, I am honored to be your friend here as well... Loved your comment...read how I replied!
Nancy
At 12:57pm on August 11, 2010, Jennifer Paine said…
Thanks Stanley, same to you!! :)
 
 
 

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