"Chris, depending on the size of your dealership, number of brands and most importantly volume, consider having a First Response team. The team is responsible for handling all outbound and inbound calls, verifying brand and customer information,…"
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Michael Timmons
- Fort Lauderdale, FL
- United States
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Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@Jim, I certainly wasn't disappointed by our presence at Digital Dealer or the overwhelming professionalism displayed by vendors, TRUECar dealers and non TRUECar dealer alike. Our team met with some great dealers, answered many questions,…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?" Thank you for the input as differing opinions are the foundation for social media."
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@ Stan. Any dealership that closes 30-35 cars a month holding good grosses certainly has upside on any lead source as it balances process, price and volume. One of the biggest changes with TC that will be implemented soon will be the way we…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"Scott, that's fair but I think a little too much lipstick already poisoned the well enough :)"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@ Scott. As you know in your business, reputation management is impossible if the client or business with a bad reputation is unwilling to change. A name change without a philosophical change is like the proverbial pig with lipstick. I realize…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@Keith Yes, we hope to have several of them in use by DD but will also be showing and getting feedback on additional dealer products in development."
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"I respect the position of the members on this forum that believe TRUECar, as an organization, didn't always act in the best interest of auto dealers profitability. I know many mistakes were made but the company has been focusing on their dealer…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@ Heather. Tomorrow, February 29th, all Maryland dealers that are currently active or inactive on the TRUECar program will be receiving an "ALL CLEAR" communication and specific details on how TC will be operating in the state. This will…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"Currently we are at approximately 4200 dealers. I have not seen the current list this week because it comes out today for the dealers that signed up last week. This is down from our high of around 5600 dealers. Our field team is in the process of…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@ Jim..Personally, we are on different sides of this issue but I am hoping that with your feedback and industry input, I can be a "fixer" for TRUECar. I believe in the company and know that it can be a great resource for consumers and…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@George
Does your third party service take notice when the customers were already in the DMS, prior to recieving the lead from TrueCar? No, as I am sure you are aware, leads are sent to our dealers CRM systems that assist sales associates…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@Larry Dealers that are on a subscription model do have a choice of providing DMS access or not. Depending on the laws of the state, we credit back a portion of the subscription fee if the dealer's conversion rate is lower than planned or TC…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"@ Larry. If I were looking to win friends there are certainly better social media sites to visit (Facebook,Twitter). I do hope to establish some long lasting professional relationships and at some juncture be able to discuss topics other than…"
Michael Timmons commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?"Why do you keep asking if I work at TRUECar when I have told you yes and you already know the answer?
Comment by Stick Bogart 53 minutes ago
Michael TimmonsFort Lauderdale, FLUnited StatesTRUECar
I guess you are ..
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Profile Information
- Which best describes you?
- Car Enthusiast
- What company do you work for (or own)?
- TRUECar
- What is your current position within your organization?
- EVP
- What is your company website?
- http://www.truecar.com
- How did you specifically hear about dealerELITE? If referred, who?
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- 25+ years in the automotive industry in new car sales,management,executive officer and also owned and operated one of the largest west coast independent wholesale/retail used car operations.
Comment Wall (6 comments)
- At 6:57pm on January 25, 2012,
Dave Anderson said… Thank you Mike. All the best!
- At 1:25pm on December 23, 2011,
Stanley Esposito said… - Bread at walmart is the same as bread at Publix. It is cheaper at Walmart but at Publix they offer better service and bring your stuff to the car. An 1200 square foot apartment in NYC goes for more then the same size apartment in Kansas City. There is supply and demand with cars. A convertible will probably cost more in Miami then the one on a lot in December in Philadelphia. People love to try to break a car down to a commodity. People will pay for great service but with your system we have to out bid the other dealer before they even get to see our service and my skills as a salesman. Your site pits the customer against us. Really what business is it for anyone to know cost? Last time I looked truecar has no inventory. I did my research too.Scott Painter comes off arrogant and says he sees a day without salesman. He thinks he is saving all the helpless customers from us horrible high pressure salesman. He bragged to everyone who would listen and now it is coming back to bite him in the butt.
I sell the younger generation of buyer and most of the ones I come across know that the dealer pays a fee and will take the truecar pricing to a non truecar dealer to match.Truecar may be first but it is far from being polished someoneone will be along soon with an improvement on truecar's premise. In my opinion the dealers can set a price without truecar and true car will soon be a memory.
- At 7:28am on December 23, 2011, Stanley Esposito said…
Michael,
Do you believe a car is a commodity? Would you like to eliminate the salesman?
- At 6:40pm on December 22, 2011,
James A. Ziegler said… You're not qualified to charge $1500 a head for anything or you'd be doing it.
- At 6:09pm on December 22, 2011, James A. Ziegler said…
TrueCar is not prepared for a "Counter-attack" you started a fight you are not going to win because you are not honorable.
- At 6:07pm on December 22, 2011, James A. Ziegler said…
TrueCar and Scott Painter repeatedly attacks an entire industry... Your entire business plan is an assault on us and we are going to continue to shine light on what you are doing.
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