"Unfortunately, 6 months later, Marc sold the dealership. All the key people were let go and new owners brought in their culture into the dealership. It's been the best thing that's happened for our dealership. Marc was a local boy…"
"Please don't take any of this as a rejection of the ideas or concepts expressed. I have agreed with and taught much of what is discussed in the first video. This isn't about selling. This is about hiring and retention.
"Death comes in a million tiny cuts for the negitive tweaks we make in our personal selling process. Whether that's self doubt, getting caught up in the huddle, taking things personally, making assumptions or generally just not doing our best…"
"@Keith: Even a snake has guts. I didn't mean his courage, clearly he's a coward. I meant, I hope his freaking speen falls through his sphincter and the rest of his vital organs beat it to the ground."
"Jim, you said something in passing that I'd like to hear more about. It was that CarFax is not the dealer's friend. Maybe they need to be "outed", too.
I'd like to see someone with a large voice take them on and…"
"TrueCar/Zag Suspends Business in Oklahoma TrueCar/Zag officials notified the Oklahoma Motor Vehicle Commission yesterday that they have suspended service to Oklahoma dealers and will not resume service until they have approval to move forward.…"
"Mike - You got me all excited about only two TrueCar Dealers in the OKC market. Because our metro area is spead out, I don't think the zip code you used gave you an accurate count. It's actually 4 TrueCar dealers that I really…"
"Mike - the reason there's only two at this time is that 3 or 4 bailed out after reading all the blog posts nd videos about how evil TrueCar is. Either way is fine by me. Keep stirring the pot, maybe the other guy will give up…"
"Brian - Most of the TrueCar customers I talk to asked for mulitple quotes on several makes and models. Silverado vs. Sierra vs. Tundra is a common match up. There's three possible answers and two of them are bad for me. It is a…"
"@ David Gould - I've been working on an email to send and sent a friends request to you so I can. I really don't want to map this out for the whole world, including anyone in my area that follows DealerElite or ADM,
@ Brian -…"
"@ Keith - I've stepped up all week and gave my unvarnished opinion. I beleive in selling cars, taking care of customers and having fun doing it. If TrueCar gets in the way of that, I'll kick them to the curb. Otherwise,…"