"Will someone throw me a bone here?" Okay...Let's talk about "house deals" or "unassigned orphaned clients" and how they should be handled at the dealership. First scenario: Sales Manager's neighbor comes in... SM sells car but assigns sales consultant to do all the work to get the car out the door. Second Scenario: Long time dealership service client comes in to service and stops by manager's office and expresses desire to trade out of money bucket car...How should this be assigned to a sales consultant on the floor?
Would love to hear from you various business practices and how this is treated at your dealership! We probably all know in our minds what we think is the fair way to handle scenarios such as these, but we know in reality, it is not always the case!
I like your answer Tony, but does it always go that way in all stores??? I went right past your store last night...should have stopped by...were you there?