Replies to This Discussion

Permalink Reply by Dennis M. Sims on September 24, 2010 at 10:54am

I've found that most Salespeople want Leadership. We are the least trained Industry in the World. Our Management are the least traiined people in our Industry. Logical Deduction: Automotive Sales Management people the least trained personnel of any Industry in the World.

No training on how to "Manage". Lesson that needs learned the MOST, is that you LEAD People and you MANAGE Process!

Management doesn't understand this Concept. They don't know how to implement "best practices", manage their Salespeople to "execute" the processes, nor do they know how to "lead" them as a "Team Director"/"Coach".

All most do is treat their Salepeople in a condescending manner, not realizing that when a person feels good about themselves and what their doing, they produce good results, and vice versa.

Denny

Permalink Reply by MANNY LUNA on September 24, 2010 at 12:52pm

I sold cars for over 20 Years and the one thing I wanted to feel is "Wanted" if I felt the dealership I worked for didn't need me or even wanted me there, I was out!
Just my personal feeling!
The other thing I loved, is when a dealer would call me and say," Manny" I need you can I send a your New Demo over to you now!

Great Post "Master"

Permalink Reply by Craig Lockerd on September 24, 2010 at 1:02pm

Being appreciated and feeling 'in" on things in any work enviroment is key to a good employee....far outweighs money in fact!...Thanks Manny

MANNY LUNA said:

I sold cars for over 20 Years and the one thing I wanted to feel is "Wanted" if I felt the dealership I worked for didn't need me or even wanted me there, I was out!
Just my personal feeling!
The other thing I loved, is when a dealer would call me and say," Manny" I need you can I send a your New Demo over to you now!

Great Post "Master"

Permalink Reply by Joe Brunner on September 24, 2010 at 8:18pm

Craig...

This is what I would want... #1 full appreciation is a must for me #2 Feeling involved is very important #3 Job security makes you comfortable #4 Good wages keep you there #5 Interesting work... I must love what I do #6 Promotion/ growth opportunity is more along the growth side for me. All I have ever wanted to be is a trainer. #7 Personal loyalty to workers... those I work with I consider friends #8 Good working conditions are somewhat important but not necessary if I have a goal to accomplish #9 Tactful discipline doesn't matter because I stay out of trouble and understand that high D's get over it quickly #10 Sympathetic help/ personal problems... although I would give it... I have yet to need it.

Joe

Permalink Reply by Bobby Compton on September 25, 2010 at 8:25am

You nailed it Craig! All of the above...

Permalink Reply by Craig Lockerd on September 25, 2010 at 10:00am

Here is what employees say they want, starting with what’s most important to them:

1. Full appreciation for work done
2. Feeling “in” on things
3. Sympathetic help on personal problems
4. Job security
5. Good wages
6. Interesting work
7. Promotion/growth opportunities
8. Personal loyalty to workers
9. Good working conditions
10. Tactful discipline

Now take a look at what managers THINK employees want, starting with what they think is most important:

1. Good wages
2. Job security
3. Promotion/growth opportunities
4. Good working conditions
5. Interesting work
6. Personal loyalty to workers
7. Tactful discipline
8. Full appreciation for work done
9. Sympathetic help with personal problems
10. Feeling “in” on things

Permalink Reply by Rachael Schulz Dunbar on September 25, 2010 at 4:23pm

Craig, this reminds me of your previous conversation on "Did you buy em dead or kill em later?". If these lists aren't in the same order then a leader isn't listening and will eventually "kill em dead".
-Mummy
*BOL*

Permalink Reply by Rachael Schulz Dunbar on September 25, 2010 at 4:24pm

Wait....can I still say BOL? Ain't seen Grinder humping any legs over here at dE.

Rachael Schulz Dunbar said:

Craig, this reminds me of your previous conversation on "Did you buy em dead or kill em later?". If these lists aren't in the same order then a leader isn't listening and will eventually "kill em dead".
-Mummy
*BOL*

Permalink Reply by NANCY SIMMONS on September 25, 2010 at 5:39pm

Rachael...you are killing me...BOL!

Rachael Schulz Dunbar said:

Wait....can I still say BOL? Ain't seen Grinder humping any legs over here at dE.

Rachael Schulz Dunbar said:

Craig, this reminds me of your previous conversation on "Did you buy em dead or kill em later?". If these lists aren't in the same order then a leader isn't listening and will eventually "kill em dead".
-Mummy
*BOL*