General Managers 20-Group Discussions (11)

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Out Sourced Call Centers for Service Appt Setting

Clients looking for recommendations on Call Centers for Service Appt. Setting----would welcome any ideas/experience.

Started by Chip KingLatest Reply

The service drive

Money is tight and customers are being even more frugel than ever.  The question that I would like to pose for dicussion is in regards to t…

Started by Joe ClementiLatest Reply

How do you get employees to invest in themselves?

I’m perplexed by the lack of effort or desire on the part of staff. Training is an essential element of growth in every industry but most d…

Started by Joe ClementiLatest Reply

Discussions Replies Latest Activity

Where do you advertise to find more sales people?

Hello Members-   I thought we could start the discussion off with a topic that is essential to all of us.  Where do you go to find quality…

Started by Joe Clementi

16 Apr 8, 2017
Reply by Jeffery Dahlberg

The service drive

Money is tight and customers are being even more frugel than ever.  The question that I would like to pose for dicussion is in regards to t…

Started by Joe Clementi

6 Feb 17, 2013
Reply by Michael Baker

Dealership Sales Dept Compensation

Hello everyone, I own a multi-location boat and RV dealership that I have grown from nothing to a level where I now need to accomplish the…

Started by Jim Sabia

0 Nov 20, 2012

Posting costs for website, social media?

Tell the group your answers and feel free to add comments.  Add any idea sharing that you might think will benefit the other members. Wher…

Started by Joe Clementi

4 Aug 15, 2011
Reply by Bob Gaber

Out Sourced Call Centers for Service Appt Setting

Clients looking for recommendations on Call Centers for Service Appt. Setting----would welcome any ideas/experience.

Started by Chip King

1 Aug 15, 2011
Reply by Bob Gaber

New Year...new goals

"I find it fascinating that most people plan their vacation with better care than they do their lives.Perhaps that is because escape is eas…

Started by Joe Clementi

0 Jan 12, 2011

Composite Trending

Composite Trending Most dealerships have some form of trending report that marks the current year as compared to the prior year. Trending c…

Started by Joe Clementi

0 Nov 16, 2010

Some Trees Just Plain Need to be Chopped Down

19% of calls into dealerships for both sales and service never reach the intended agent. The vast majority is the result of the dreaded "Ph…

Started by Chip King

0 Nov 6, 2010

How do you get employees to invest in themselves?

I’m perplexed by the lack of effort or desire on the part of staff. Training is an essential element of growth in every industry but most d…

Started by Joe Clementi

5 Oct 28, 2010
Reply by Agustin Vasquez Jr

Are your finance numbers trending up or down? What do you attribute it to?

As a topic starter...I was wondering which direction your F&I numbers are trending?  Is there specific products that seem to be declini…

Started by Joe Clementi

1 Oct 28, 2010
Reply by Agustin Vasquez Jr

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