Chris Vitale
  • Male
  • Scottsdale, AZ
  • United States
  • Phone Ninjas
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Chris Vitale posted blog posts
Dec 16, 2023
Chris Vitale posted a blog post

4 AUTOMOTIVE DEALER SALES SOLUTIONS FOR 2024

Online brokers are increasingly eating up market share in the automotive sales industry. The traditional ways for brick-and-mortar dealers to attract customers are changing, and 70-80% of all leads are coming from the phone or the internet. Tomorrow’s dealer sales solutions need to focus on perfecting phone communication and maximizing every possible…See More
Dec 7, 2023
Chris Vitale posted a blog post

5 RESULTS YOU’LL GET FROM OUR CAR SALESMAN TRAINING

All the talent in the world can’t replace solid car salesman training. It’s an ongoing process, and it’s got to be done right or your dealership’s profitability will suffer. As a successful owner or general manager, you know what it takes to make a sale, but sales training and…See More
Dec 4, 2023
Chris Vitale posted a blog post

PROVEN STRATEGIES AUTO DEALER GENERAL MANAGERS USE TO INCREASE SALES

As an auto dealer general manager, you’re responsible for everything from bringing the newest inventory onto the lot to making sure the employee bathroom gets cleaned. No matter what you’re dealing with today, somehow, some way, all of it contributes to the one overarching goal of the business: making sales. And when it comes to the bottom line, one of the biggest parts of your mission is training and coaching your team into world-class closing machines. …See More
Nov 29, 2023
Chris Vitale posted a blog post

CAR DEALER SALES TRAINING PROGRAMS THAT WORK

You’ve hired some wonderful people to help your dealership sell vehicles, but the numbers just aren’t where they should be. Why are the KPIs not spiking? The first place to look is training. Talent is important, but if it’s not supported by disciplined on-brand messaging even the best team is going to struggle. Every dealership needs training programs that are reliable,…See More
Nov 28, 2023
Chris Vitale posted a blog post

CAR SALES QUESTIONS TO ASK CUSTOMERS ON THE PHONE

Natural salesmanship can take an associate a long way in any business, but there is always a breaking point where the intuitive drive to sell has to give way to disciplined messaging centered on customer concerns. However, the automotive world is not just one of many examples where this is true—it’s a gold-standard space for conscious branding, active training, and carefully scripted phone interactions to maximize sales. …See More
Nov 22, 2023
Chris Vitale posted a blog post

MUST-HAVE PHONE TRAINING FOR AUTOMOTIVE SERVICE ADVISORS

It’s a busy Saturday afternoon at your dealership, and the phones are ringing off the hook. In the middle of the flood of incoming calls, there’s Steve, your star service advisor. He’s juggling conversations, developing sales opportunities, and keeping customers happy. What makes Steve cool as a cucumber on the week’s busiest day? He receives phone training for automotive service advisors, memorizes excellent scripts, and spends regular sessions with a hands-on coach. …See More
Nov 20, 2023
Chris Vitale posted a blog post

Dealership Training: Handling Phone Leads That Convert to a Sale

Picture this: it’s the end of the quarter, and your dealership is so close to hitting your targets, and you can almost taste the victory champagne. You’ve been burning the midnight oil, the team’s been cranking out calls—but you’re still a hair’s breadth away from the goal line. Then, you discover all the near-misses your team has swung while handling phone leads. It’s an instant red flag, and you know something needs to change. …See More
Nov 13, 2023
Chris Vitale posted a blog post

CAR SALESMAN TRAINING TIPS TO REACH YOUR MONTHLY GOALS

Cracking the sales code: it’s an enigma that keeps sales leaders, general managers, and dealership owners puzzling over tactics month after month. When sales numbers dip, you know it’s time to rethink your strategy. But the story of missed monthly targets is more than just the numbers. Every dealership leader knows that training is the key to effective sales. For every…See More
Nov 6, 2023
Chris Vitale posted a blog post

Best Voicemails to Leave for Sales

Outbound calls are a frequent activity at any dealership, but your teams are often met with a voicemail greeting rather than a customer. This can happen for many reasons and during any part of the sales cycle, but leaving a confusing or enthusiastic message is a surefire way to lose business. Like they would with other phone interactions, your sales team needs to come prepared using tight scripts that tell them what to say and how to say…See More
Oct 30, 2023
Chris Vitale posted a blog post

What is a Sales Consultant at a Car Dealership

Anyone who’s spent time at a dealership knows the usual suspects. There’s the finance team, the managers, and of course, the service guys, and they all have their areas. But without fail, every time you look up, you wonder, “What is a sales consultant at a car dealership doing?” It seems like everything at once, and they can be staring into an engine block in the bay one minute and selling a hybrid on the other end of the lot the next. …See More
Oct 23, 2023
Chris Vitale posted a blog post

WHAT DOES AN AUTO DEALER CONSULTANT DO?

Auto dealership managers and leaders, you know this scene well: a lively sales floor with phones ringing nonstop, yet the sinking feeling that your sales numbers won’t reflect the bustling atmosphere. You’re seeing plenty of web traffic and inbound calls, but the number of closed deals struggles to hit monthly goals. This is where an auto dealer consultant steps in.…See More
Oct 16, 2023
Chris Vitale posted a blog post

Is Your Dealership Using Phone Scripts for Car Sales? You Should Be.

We’ve all been there—trapped on the receiving end of a sales call that’s so rigidly scripted it’s practically robotic. “Hello [Customer Name], I am calling from [Company Name]...” It’s enough to make anyone hang up before they can finish their painful introduction. But let’s change our perspective for a moment. What if, instead of being a dull and practical exchange to wade through, the script (and the way it was used) set the stage for an informative and personalized sales interaction? …See More
Oct 10, 2023
Chris Vitale posted a blog post

How Can I Increase Car Sales At My Dealership?

Dealership leaders stand at a crossroads today. Many of them are asking, “How can I increase car sales at my dealership?” Yet, it’s not a question born out of incompetence or inability to sell. It’s a recognition that the market has shifted, and with it, the expectations of the consumers has evolved. Today, we’re dissecting modern car sales strategies and illuminating…See More
Oct 5, 2023
Chris Vitale's blog post was featured

5 Car Sales Techniques to Increase Your Bottom Line

In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice were enough to seal the deal. Today’s phone sales landscape is a battleground where only the smartest, savviest, and most strategic thrive. And the truth is, you probably already know that. You’re not looking for advice because you “can’t” sell. You’re here…See More
Sep 29, 2023
Chris Vitale posted a blog post

5 Car Sales Techniques to Increase Your Bottom Line

In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice were enough to seal the deal. Today’s phone sales landscape is a battleground where only the smartest, savviest, and most strategic thrive. And the truth is, you probably already know that. You’re not looking for advice because you “can’t” sell. You’re here…See More
Sep 29, 2023

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Phone Ninjas
What is your current position within your organization?
Vice President
What is your company website?
http://phoneninjas.com
What is your Facebook page/URL?
http://https://www.facebook.com/chris.vitale.562
What is your LinkedIn page/URL?
http://https://www.linkedin.com/in/chris-vitale/
How did you specifically hear about DealerELITE? If referred, who?
Saw Arnold's post about buying it so I support my friends.
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Extensive retail automotive experience from sales to GM/EM and most front end positions in between. Knowledgeable on the vendor side with CRM, desking, call tracking and monitoring and phone skills coaching.

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Chris Vitale's Blog

HOW TO WRITE COLD-CALLING SCRIPTS FOR CAR SALES

Posted on December 16, 2023 at 9:54am 0 Comments

Cold calls are one of the toughest sales pitches in any business. They are fraught with unknowns, and employees have to be prepared to answer sharp questions and navigate interactions on the fly. 

They’re also a solid part of any sales plan, and if your team is close to a monthly goal, they can be the difference between clearing the bar and falling…

Continue

HOW AUTOMOTIVE PHONE TRAINING IS IMPACTING CAR SALES

Posted on December 15, 2023 at 12:18pm 0 Comments

Let’s face it: automotive sales are becoming increasingly competitive and impersonal with the growth of the online industry. Customers are savvier than ever about getting the best deal, and traditional dealerships are looking to offer greater value through personalized service and better customer experiences. 

Between COVID and pressure from digital…

Continue

4 AUTOMOTIVE DEALER SALES SOLUTIONS FOR 2024

Posted on December 7, 2023 at 9:55am 0 Comments

Online brokers are increasingly eating up market share in the automotive sales industry. The traditional ways for brick-and-mortar dealers to attract customers are changing, and 70-80% of all leads are coming from the phone or the internet. Tomorrow’s dealer sales solutions need to focus on perfecting phone communication…

Continue

5 RESULTS YOU’LL GET FROM OUR CAR SALESMAN TRAINING

Posted on December 4, 2023 at 6:15pm 0 Comments

All the talent in the world can’t replace solid car salesman training. It’s an ongoing process, and it’s got to be done right or your dealership’s profitability will suffer. 

As a successful owner or general manager, you know what it takes to make a sale, but …

Continue

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At 5:34am on May 8, 2021, Pat Kirley said…
Hi
Hope you are keeping well
At 2:41pm on January 16, 2021, Maris A said…

Good Day,
How is everything with you, I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you, but I found it difficult to express myself here, since it's a public site.Could you please get back to me on:( officialaishacbdd@gmail.com ) for the full details.
Have a nice day
Thanks God bless

 
 
 

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