James A. Ziegler's Blog (26)

How To Put Together a Kick-Ass Sales Management Team

AS AN EXECUTIVE MANAGER, WHAT DO I EXPECT OF MY TEAM?



My concepts include management is every manager's job description. Every manager is a specialist with a specific area of responsibility BUT anytime something needs to be handled, it is YOUR responsibility.…

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Added by James A. Ziegler on January 4, 2021 at 4:30pm — No Comments

FIGURES LIE WHEN LIARS FIGURE

FIGURES LIE WHEN LIARS FIGURE ...

THE BOGUS APPLICATION OF ATTRIBUTION AND INFLUENCE 



I probably speak to more than 100 Car People every week on the phone AND dozens more on the keyboard.

What is So Amusing is when Dealer principals and General Managers ask me my opinion of…

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Added by James A. Ziegler on December 14, 2017 at 9:30am — 2 Comments

HOW DO YOU BREAK INTO MANAGEMENT IN THE CAR BUSINESS... AND HOW DO YOU ADVANCE IN YOUR CAREER?



JIM ZIEGLER NEEDS YOUR HELP ... THIS WEBINAR IS COMING UP THURSDAY  AND I AM ASKING MY FRIENDS TO HELP GET THE WORD OUT. PLEASE, RE-POST THIS EVERYWHERE AND INVITE YOUR FRIENDS AND CONTACTS TO SIGN UP FOR THIS WEBINAR... THANKS -…

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Added by James A. Ziegler on April 3, 2017 at 2:00pm — 1 Comment

So YOU Want to Be a Manager - Can You Cut It?

5:30 AM and The #AlphaDawg is on the Point

SO YOU WANT TO BE A MANAGER... do you have what it takes?

First time in a long time I've been able to time stamp my Good-Morning Message at 5:30 AM. .... My visit to the Back Surgeon yesterday as an outpatient has me up and…

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Added by James A. Ziegler on March 16, 2017 at 1:30pm — 2 Comments

I JUST GOT YOUR RESUME’ SO… You Want To Be a General Manager or a GSM?

How Do I Perceive your resume? This is for Automotive.

First of all... I always check "Employment Gaps and…

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Added by James A. Ziegler on February 13, 2017 at 1:22pm — 1 Comment

THE LEADS ARE WEAK....

WEAK LEADS

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You say there's No Such Thing as Weak Leads. Sounds good! BUT, actually there is such a thing as "Weak Leads".

Leads from Lead Providers have a known probability of closing. Some leads close at 3% and other leads have a probability of up to 18%, and the lead providers know which are which.

First of all some leads are generated from such low close sources as enter to win a free car while others are generated…

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Added by James A. Ziegler on January 5, 2017 at 10:30am — 7 Comments

LENNY GETS A DO-OVER

LENNY GETS A DO-OVER



Those of you who are closest to me, you know that Len Bellavia is one of my better friends in this business. Not only is Len my personal attorney; he is perhaps the best Dealer Lawyer in the business.



You might remember that Len was the attorney that successfully represented hundreds of Chrysler Dealers during their bankruptcy and…

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Added by James A. Ziegler on December 7, 2016 at 2:00pm — No Comments

When You Pay Peanuts - You Get Monkeys

EMPLOYMENT AD FOR CAR DEALERS 



Wanted unambitious person sales position. Low Pay - Long Hours - Must Work Nights and Weekends - AND must be able to withstand consumer abuse and ridicule. You must be educated, and clean cut, well dressed with no drugs or bad habits. People with families preferred.



MAN, WHO…

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Added by James A. Ziegler on April 29, 2016 at 1:30pm — 9 Comments

A MODERN CAR-GUY FABLE

WHAT HAPPENED TO THE GENERAL MOTORS’ USED CAR PROGRAM –HOW IT WAS BORN - A MODERN CAR GUY FABLE
 
Once upon a time there was a bunch of executive morons who really disliked and disdained their dealers because they were so superior and so much smarter than the dumb-ass dealers. Especially the little vertically-challenged Brit with the Napoleon complex,…
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Added by James A. Ziegler on February 16, 2016 at 7:00pm — 14 Comments

THE WORST DISEASE A SALES PERSON CAN CATCH

THE WORST DISEASE A SALES PERSON CAN CATCH

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Have you caught a disease? Sometimes, a seasoned professional sales person falls into the trap of catching the disease known as "EXPERTISE".

As a salesman myself, I would occasionally catch a bad case of “EXPERTISE” and had to push the “Reset’ Button. As a manager, I’ve seen it repeatedly through the years.

The worst…

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Added by James A. Ziegler on August 27, 2015 at 2:00pm — 9 Comments

ACCESS TO YOUR DMS

ACCESS TO YOUR DMS

It’s No Huge Secret that I Dislike Vendors Having Access to a Dealership’s DMS Computers. The majority of Companies Rooting Around in the Dealers DMS are Stealing Your Customer Data, Transaction Data, and even Financial Data.

 

Let’s Face it, Most Vendors Accessing the Dealership’s Computers are Up To No Good. What They are Doing Betrays the Dealers and The Customers that Buy the Cars Thinking Their Data and Information are Secure. Nobody I know told…

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Added by James A. Ziegler on July 30, 2015 at 9:24am — 4 Comments

CARCODE SMS, IS THIS EDMUNDS DIRTY TEXT CAPER?

CARCODE SMS, IS THIS EDMUNDS DIRTY TEXT CAPER?

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Are Dealers Being Set Up Again by one of the Dirtiest Players? Is it another trick?

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DISCLAIMER: It is only fair before you read this to say out front that I personally despise …

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Added by James A. Ziegler on May 10, 2015 at 1:30pm — 27 Comments

STOP LOOKING STUPID ONLINE!

STOOPID IS AS STOOPID DOES!

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STOP LOOKING STUPID ONLINE

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IF You act like Forrest Gump, and your grammar and spelling sounds like Forrest Gump wrote it; don’t be surprised when people call you Forrest Gump.

“Stoopid is as Stoopid Does.”

The words you write reflect on you and take away from whatever message you’re trying to say. Learn the few simple things I am writing about here…

Here – means ‘At this…

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Added by James A. Ziegler on April 9, 2015 at 9:30am — 6 Comments

WHEN SHOULD YOU FIRE A SALES PERSON?

FIRING A SALES PERSON

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This may generate some sparks, but; it is the way I see it and the way I teach it and the way I do it in the real-world. 

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When do you Fire a Sales Person?

Answer: You fire a Sales Person at that Point when you realize they are Never-Ever going to make…

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Added by James A. Ziegler on April 8, 2015 at 9:41am — 4 Comments

CRM DOMINATION IN AUTO RETAILING

WE ARE ENTERING AN ERA OF CRM DOMINATION



- BY JAMES A. ZIEGLER, THE #‎AlphaDawg‬

Third party Vendors are waking up to their worst nightmare. The party is almost over and we're turning the lights on. They…

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Added by James A. Ziegler on January 20, 2015 at 11:11am — 7 Comments

ARE GM RECALLS STARTING TO HURT SALES FOR GM DEALERS?

ARE GM RECALLS STARTING TO HURT SALES FOR GM DEALERS?*****************************************************************************

Initially the answer was NO it really didn't have any noticeable effect. BUT recently I've had a lot of dealers starting to tell me that the customers are beginning to defect because of the repeated bad news and new recalls almost daily. Personally, I think Mary Barra is doing a remarkably credible job…

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Added by James A. Ziegler on June 19, 2014 at 10:37am — 4 Comments

Jim Ziegler wants to know "CAN LINCOLN SURVIVE?" UH-OH THIS ACCIDENTALLY GOT OUT EARLY

YOU CAN READ THE ARTICLE NOW... CLICK HERE

CAN THE LINCOLN FRANCHISE SURVIVE?

uh-oh! This promo video I cut today accidently got released all over the Twitterverse before the article actually came out. I never dreamed when I put it on YouTube that people would pick it up and re-broadcast it on Social Media. it wasn't until the phone calls started coming in…

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Added by James A. Ziegler on December 6, 2013 at 12:30pm — 5 Comments

How many Vendors is YOUR DEALERSHIP Paying who are Selling your Customer Data to Other Vendors for Cash?

So once again I ask the question at the heart of the matter.... Mr./MRS…

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Added by James A. Ziegler on November 23, 2013 at 6:30pm — 9 Comments

Jim Ziegler wants to know: " It's 9:00 AM - Do You Know Where Your Inventory Is?"

DID YOU AUTHORIZE YOUR INVENTORY TO BE POSTED ON ANTI-DEALER OR HOSTILE WEBSITES?

5:00 AM and the Alpha Dawg is on the…

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Added by James A. Ziegler on May 2, 2013 at 2:00pm — 33 Comments

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