Google Places Automotive Directory Update Requires Immediate Action Brian Pasch CEO of PCG Digital Marketing discusses the March 2012 Google Places update for car dealers that had a bug and c...

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Comment by Brian Pasch on March 8, 2012 at 10:44pm

Thanks Bobby...your feedback is greatly appreciated. 

Comment by Brian Pasch on March 7, 2012 at 9:40pm

Love that AJ! 

Comment by A. J. Maida on March 7, 2012 at 4:28pm

I shared with a bunch of people WHO DON"T COMPETE WITH ME!!!!

Comment by Brian Pasch on March 7, 2012 at 4:18pm

A.J. that could be the issue and the other possibility is that the bug skipped some dealers.  In any case, dealers on this site should send a link to this video to everyone in their 20 Groups today.

Comment by A. J. Maida on March 7, 2012 at 3:04pm

Casey Pilgrim I didn't have any problem and I have both the CLLC (OEM) site and a retail site with DDC? This could be because I made some updates this week which may have overridden them? Brian?

Comment by Richard Rikess on March 7, 2012 at 12:51pm

Thanks BP for the crystal clear explanation! Dealers need to listen to your suggestions. 

Comment by Anne Fleming on March 7, 2012 at 9:32am

This is an excellent update. Many thanks Brian. It impacts dealers and vendors, directly and indirectly. Am going to RT -- this is a most infomative walk-through.

Comment by Brian Pasch on March 7, 2012 at 8:24am

Here are the two links to submit problems to the Google Places team regarding your listing:

For incorrect information (or other issues) on any external listing, please visit this troubleshooter:


For difficulties verifying a listing (either via PIN or bulk verification), please visit this troubleshooter:


These linked should help start a process of resolution, according to the Google Jumpstart Automotive Team.  


The Google Places team came out to the Digital Marketing Strategies Conference in February, and we hope to have them back for the Automotive Boot Camp since the attendees go so much help from them face to face.

Comment by Tim Scoutelas on March 7, 2012 at 8:14am

Great use of social media to share very important information for dealers.  Nice job Brian.

Comment by Casey Pilgrim on March 7, 2012 at 7:34am

This affected Chrysler dealers, as well.  I think that should be pointed out, also.  This wasn't just a GM update.  For Chrysler dealers with multiple websites, those listings were also updated to where the sites were displayed.  So it has been the same process in that channel, as well, except with DDC websites instead of ADP Cobalt websites.

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