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Just since her training, April and her class continue to excel at Addy's Harbor Dodge. If you want… Tags: Group, John John Fuhrman Oct 29, 2011 15 views
When a customer purchases a pre-owned vehicle, many times it's new to them. How much better would i… Tags: training, recruiting John Fuhrman Oct 21, 2011 26 views
The Dealer resource Group finished training at Hilbish Ford in Kannapolis, NC and Daniel begins a n… Tags: Group, John John Fuhrman Oct 15, 2011 18 views
Every sales trianing program involves a bit about goal setting. However, merely setting goals is no… Tags: Dealer, Resource John Fuhrman Oct 15, 2011 40 views
This is a clip from a training video filmed for Direct Selling companies. But the message about "ne… Tags: overcoming, objections John Fuhrman Sep 5, 2011 21 views
It's impossible to know everything about every vehicle you can have on your lot. That doesn't mean… Tags: Dealer, Resource John Fuhrman Jul 5, 2011 21 views
When I meet dealers and stress the importance of follow-up, most will tell me that they are working… Tags: Dealer, Resource John Fuhrman Jun 26, 2011 78 views
Any company can come in, run some ads and fill a class of potential candidates. But, when they are… Tags: Dealer, Resource John Fuhrman Jun 25, 2011 33 views
People make purchasing decisions emotionally most of the time. Keeping them emotionally involved is… Tags: Dealer, Resource John Fuhrman Jun 25, 2011 75 views
What happens AFTER the trainer leaves your dealership with a class of new sales people? Hopefully w… Tags: Dealer, Resource John Fuhrman Jun 20, 2011 34 views
Carolina Automotive Resource Services and The Dealer Resource Group help dealers recruit and train… Tags: Dealer, Resource John Fuhrman Jun 7, 2011 14 views
Unless you know exactly what you're doing every single time, the customer is in control. You can't… Tags: Dealer, Resource John Fuhrman Jun 7, 2011 25 views
Customers often complain that the salesperson leaves them too many times. It's not the number of ti… Tags: Dealer, Resource John Fuhrman Jun 1, 2011 25 views
The beginning of this video is so important for sales managers and dealers to hear. The lesson this… Tags: Dealer, Resource John Fuhrman Jun 1, 2011 32 views
Attention dealers! If your people are complaining about traffic, check this out. This is a review o… Tags: Dealer, Resource John Fuhrman Jun 1, 2011 30 views
People buy based on how they imagine using our products will make them feel rather than what they t… Tags: Dealer, Resource John Fuhrman May 24, 2011 36 views
Dealers often don't know why people aren't buying from them. Here are some clues Tags: Dealer, Resource John Fuhrman May 24, 2011 33 views
We always have students shop area dealers to see what they will be up against as well as what we ex… Tags: Mystery, Shoppers John Fuhrman May 24, 2011 25 views
Even the best of the best can't know everything about every car. Here's a simple way to do a high q… Tags: Dealer, Resource John Fuhrman May 24, 2011 20 views
While salespeople can learn the products they sell, it's difficult to keep up with every product so… Tags: Fuhrman, training John Fuhrman May 17, 2011 31 views
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