In this week's episode of Witt's Wise Words, Bill Wittenmyer discusses recalls and the opportunities that exist in your dealership to capitalize on them while helping your customers.
Great and timely message--- would like to add this thought--- post a Recall Hotline to your website that routes the Recall calls directly to a well trained staff that is prepared with all the info, reduces hold time and transfers and makes the call experience a quick and easy one.
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