All Discussions Tagged 'retention' (10)

Discussions Replies Latest Activity

Click link for survey on CRMs

Here is the link to take the survey: http://survey.constantcontact.com/poll/a07eabeqt7qi3xmw2z0/start.html

Started by Wilcox Auto Sales

0 Dec 21, 2014

What CRM are you using?

I recently signed up with OCMCRM.com and love them. I was tired of our CRMs turning into desk tools. CRMs were originally designed to follo…

Started by Wilcox Auto Sales

0 Dec 20, 2014

The Simple Pay Plan That Creates Accountability

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I recei…

Started by Jeff Cowan

0 Jun 9, 2014

Are You Facing The Facts For Dealer Retention?

Automobile dealerships lose 87% of their customer within five years with the highest defection rate occurring during the 3rd and 4th year o…

Started by Jessica Russell

3 Aug 1, 2013
Reply by Tom Loyalty Coach Wiegand

Customer Loyalty --- Will you still love me tomorrow? Part 1

Today Customers come into your dealership relate with a business person or two, purchase a vehicle, or purchase a service, and leave “sati…

Started by Tom Loyalty Coach Wiegand

0 Aug 1, 2013

How do you engage customers with social media?

I posted some quick tips for dealers on our blog at CarChat24, but I am curious to hear how dealers are using social media to create a TWO-…

Started by Big Tom LaPointe

0 Oct 23, 2012

How Many Dealerships use an Evidence Manual or Similar for New Vehicle Delivery?

Do you, as a salesperson (or manager), use what is commonly referred to as an "Evidence Manual" to provide information to your customers du…

Started by Jessica Russell

0 Apr 6, 2012

What is the actual cost to a dealership when a salesperon leaves?

 What are the real costs of a salesperson’s turnover at a dealership? They’re a lot higher than you might think. First let’s look at the sa…

Started by Fred G. Slabine

1 Dec 28, 2010
Reply by Fred G. Slabine

The Most Crucial Profit Center- It's Not Your Sales Department!

Hello DE Members! I would like to share a link with you regarding the importance of customer retention in the fixed ops department. I would…

Started by Jessica Russell

0 Sep 28, 2010

What is the Return on Investment (ROI) on Customer Retention and Referral Systems?

As you have probably realized I am a big supporter of customer retention and appreciation systems, as I believe this will be the single gre…

Started by Orest D Serwylo

4 Jun 7, 2010
Reply by Ron Terry

RSS

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. I.C. Collins

Midland, TX, United States

2. Cory Mosley

Henrico, VA, United States

3. Al Mosher

Bradenton, FL, United States

4. Steve Stauning

Coeur D Alene, ID, United States

5. Craig Lockerd

Mays Landing, NJ, United States

Training Solutions

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service