All Discussions Tagged 'retention' (6)
| Discussions | Replies | Latest Activity |
|---|---|---|
 Are You Facing The Facts For Dealer Retention?Automobile dealerships lose 87% of their customer within five years with the highest defection rate occurring during the 3rd and 4th year o… Started by Jessica Russell |
2 |
May 14 Reply by Richard Robbins |
 How do you engage customers with social media?I posted some quick tips for dealers on our blog at CarChat24, but I am curious to hear how dealers are using social media to create a TWO-… Started by Tom LaPointe |
0 | Oct 23, 2012 |
How Many Dealerships use an Evidence Manual or Similar for New Vehicle Delivery?Do you, as a salesperson (or manager), use what is commonly referred to as an "Evidence Manual" to provide information to your customers du… Started by Jessica Russell |
0 | Apr 6, 2012 |
 What is the actual cost to a dealership when a salesperon leaves?What are the real costs of a salesperson’s turnover at a dealership? They’re a lot higher than you might think. First let’s look at the sa… Started by Fred G. Slabine |
1 |
Dec 28, 2010 Reply by Fred G. Slabine |
The Most Crucial Profit Center- It's Not Your Sales Department!Hello DE Members! I would like to share a link with you regarding the importance of customer retention in the fixed ops department. I would… Started by Jessica Russell |
0 | Sep 28, 2010 |
 What is the Return on Investment (ROI) on Customer Retention and Referral Systems?As you have probably realized I am a big supporter of customer retention and appreciation systems, as I believe this will be the single gre… Started by Orest D Serwylo |
4 |
Jun 7, 2010 Reply by Ron Terry |
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