"Todd, sounds to me like the "hot chicks" and the "middle aged ladies" are just doing a professional, organized sale of automobiles. Isn't that twice as many people to do our job. I think the best thing to do is to hire,…"
"Mike, I don't think any of us know the "whole story". I sure hope that hard numbers would never be used in the curriculum supplied by any school board, university, college,etc. Maybe the 'student' took certain liberties with…"
Thanks for the input. I love to hear from the 20 somethings. It's great to know that you get it and understand the values that matter. As a parent of two 20 somethings, I've always tried to impress upon them that courtesy, manners,…"
"I believe consumers expect professional interactions wherever they shop. Person to person, phone or electronic should make no difference in how effectively we communicate. Every day I see examples of poor communication. Unfortunately, I assume the…"
Great choice to join this group. Tons of valuable insight and information. Best part is being able to interact with the members.
Wish I found it 15 years ago, would have life a little bit easier. I can see you realize the earlier you can…"
"Right on, Steve,
We need to figure out a way for management engrained into "1978 thinking" to realize that evolution is necessary.
I've only sold cars since 1998, but have seen the change in how consumers shop and buy. I guess as long…"
"Good job Marsh, I think a lot of us get it, seems like even more don't. We all need reminders of why we're here and it's so easy to settle for average. Lets face it, "average" doesn't get you a whole heck of a lot these…"
"It's so refreshing to see how many people get this. We've all had bad service experiences. I believe in most cases, the person is doing something they don't enjoy, which can be for many reasons. Sometimes they're just having a…"
"Good job Marsh. I chose this industry because I love cars. My father told me that if I did something that I love to do, success will follow. I know lots of people just like me in the car business. Unfortunately there are lots of them doing this for…"