-
Steve Marsh
- Raleigh, NC
- United States
- Johnson Lexus of Raleigh, NC
- Blog Posts
- Discussions (2)
- Events
- dE Groups (1)
- Photos
- Photo Albums
- Videos
Steve Marsh's Discussions
Sales Training re: Qualification process
Started this discussion. Last reply by Tobias Sedillos Nov 26, 2011. 2 Replies 0 Promotions
Holding a training meeting for our 40 member staff of Salespeople in 4 days. The staff ranges from the 1 week rookie to the 20 yr Pro who hasn't taken a floor customer in years.....any suggestions…Continue
Steve Marsh's Page
Latest Activity
Steve Marsh just added their location.
Steve Marsh commented on Craig Lockerd's video
The Salespeople Hold the Training Meetings...yikes!
"Actually had a veteran saleman thank me the other day for a training tip from one of our weekly 'refresher' classes...no pressure, easy tempo discussion sessions that each time someone takes something of value w/them! Cool to have…"
Steve Marsh commented on dealerELITE's blog post Dealer Defender December 2011"Great comment on the Tru-Car plague--agree 100%. Interesting take on the Luxury segment esp. since I am with Lexus--but have a New Sante Fe Limited as the wife's main ride and she loves it."
Steve Marsh commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits or Good for the Car Business?"Well, my name isn't on the building so in my case have to live w/it, although today I did an audit on the ZAG invoices from prior month, found 3 of 9 that were active in our CRM 3 days, 7 days, 3 weeks prior to the ZAG hit online coming in...so…"
Steve Marsh commented on James A. Ziegler's blog post TRUE CAR and ZAG Cyber Bandits or Good for the Car Business?"Ya know..I am ok with the ZAG pricing on our Lexus'....however, It would be nice that the customer also appreciates just how good the deal is! Today we sold a new IS250 $2650 UNDER invoice (Oh, yes, ZAG was happy to let the guest know all…"
Tobias Sedillos replied to Steve Marsh's discussion Sales Training re: Qualification process"Steve,
It says a lot about you that you I willing to take an extra step to bring value to those that you work with. The following blog may give you some suggestions about some information that will be relevant for all of those in…"
Steve Marsh replied to Chris Irwin's discussion Zag"Have used ZAG in a couple stores...currently it does produce leads/sales but with a price. Would suggest self auditing the ZAG invoice every couple weeks. If a client has gone to ZAG site after you have begun the sales process you stand a…"
"Wow! This is a HOT BUTTON for me!
As a trainer, I send my new recruits on what I call a "Life changing" homework assignment... After just 1 day of training when that assignment is completed their confidence level is through the…"
"Welcome Steve! Thanks for reaching out... Look forward to sharing with you!"
Steve Marsh joined Robert Chambers's group
Automotive Coaching & Consulting
Dedicated to those who are committed to improving the performance of dealership personnel and the processes they execute.
Steve Marsh posted a discussionSales Training re: Qualification process
Holding a training meeting for our 40 member staff of Salespeople in 4 days. The staff ranges from the 1 week rookie to the 20 yr Pro who hasn't taken a floor customer in years.....any suggestions for an effective 20 min meeting that will help us make sure everyone is staying on 'relatively' the same path?Thanks See More
Steve Marsh posted a status"Anyone int'd in hearing how our Lexus store 'mined' 28 New Lexus deals in October hit me up. 30% higher PVR than traditional floor ups."
Profile Information
- Which best describes you?
- Dealership
- What company do you work for (or own)?
- Johnson Lexus of Raleigh, NC
- What is your current position within your organization?
- New Vehicle Sales Manager
- What is your company website?
- http://johnsonlexus.com
- What is your LinkedIn page/URL?
- http://www.linkedin.com/profile/edit?trk=hb_tab_pro_top
- How did you specifically hear about dealerELITE? If referred, who?
- Linked In
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Input and observations reflective of 30 yrs of Automotive background. Sales, Management, Principle and small biz owner of Ad Agency in the past.
Comment Wall (1 comment)
- At 12:47am on November 17, 2011,
Jason McIntosh "Jmac" said…
Welcome Steve! Thanks for reaching out... Look forward to sharing with you!
TOP 5 Contributing Members This Week
Recruiting Solutions
Training Solutions
Featured Poll
Previous Poll Result - Making Changes
Of the members who voted, 1/3 of you are willing to travel across the country for a conference.
dE Social
Dave's Corner
© 2012 Created by dealerELITE.
