Rob Gehring
  • Male
  • Huron, OH
  • United States
  • Fixed Performance Inc
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Rob Gehring's Discussions

Fixed Operations Consultants Needed

Started this discussion. Last reply by NANCY SIMMONS Apr 11, 2012. 1 Reply

       Due to rapid growth we are in need of additional fixed operations consultants. Please email resume for consideration to tereash@fixedperformance.comContinue

 

Rob Gehring's Page

Latest Activity

Rob Gehring posted a blog post

Volume or Margin

One of the most important considerations we have in business is to understand the balance in choosing between volume and margin. If a dealership was only concerned about volume they might price customer pay repair labor at $60 per hour. If they were only concerned about margin they would consider a labor repair rate of $180 per hour as reasonable. The reality is neither one of these decisions would not lead to…See More
14 minutes ago
Rob Gehring posted a blog post

The Inspired Life

I’ve heard most successful people are described as goal orientated or driven. They have a passion for their achievement daily and are inspired towards their purpose. Today I want to use an example of an individual I’ve known for many years, Shawn Dill. Shawn fits the bill I just described plus a lot more. Whenever success is illustrated in an individual’s life I believe you should look for tools you can use…See More
Dec 5
Rob Gehring posted a blog post

What’s Your Risk Factor?

Recently I’ve experienced some intermittent chest pain every now and then that would last about 10 to 15 seconds and go away. After considering potential health implications I went to my local doctor’s office that performed an EKG. After the EKG was performed she was studying the print out very concerned. She then looked at me and suggested I go to an ER for further testing and said if I were her…See More
Nov 29
Rob Gehring posted a blog post

What's Your Impact?

All of us have individuals in our lives that for better or worse impact who we are as a person forever. One of those individuals for me was a technician I worked with while being a fixed ops director for a car dealership. He came up to me one morning asking me to read a brochure then have a meeting with him. The brochure was about ALS disease better known as Lou Gehrig’s. I read the information as he directed and said…See More
Nov 22
Rob Gehring posted a blog post

“Will You Do Your Best?”

If I asked you a simple question such as are you willing to be your best, how would you respond? Before you answer that question consider a few things. Doing your best often requires addressing things that aren’t comfortable. It might be a long-term employee that hasn’t had a positive thought in the last 15 years. They talk badly about coworkers and treat customers poorly. They call off sick often without consideration…See More
Nov 15
Rob Gehring's blog post was featured

Growing your own Technicians

The technician shortage is a common concern across the United States and everybody is looking for solutions. Many dealerships are placing ads looking for experienced technicians with little response from qualified applicants. The focus is on the immediate need without an understanding of the overall solution. I understand immediate needs must be addressed, however, dealerships should look well in advance for future needs and instill…See More
Nov 13
Rob Gehring posted a blog post

Growing your own Technicians

The technician shortage is a common concern across the United States and everybody is looking for solutions. Many dealerships are placing ads looking for experienced technicians with little response from qualified applicants. The focus is on the immediate need without an understanding of the overall solution. I understand immediate needs must be addressed, however, dealerships should look well in advance for future needs and instill…See More
Nov 9
Rob Gehring posted a blog post

The technician shortage for dealerships is real and here is how to overcome it!

On Wednesday I presented a webinar on overcoming your technician crisis for Automotive News, and I want to say thank you to all the people that showed up! If you happened to miss this webinar on worries the recording is on the Automotive News website, by the way, it is free! Click the link below if you are having a Technician shortage problem, or maybe you are having…See More
Nov 3
Rob Gehring posted a blog post

The technician shortage for dealerships is real.

On November 1st I will be presenting a free webinar for Automotive News in their Fixed Ops Journal at 2:00 pm ET. This webinar has the topic of Overcoming Your Technician Crisis. In this webinar, we will cover the reasons for our current shortage and spell out how your dealership can combat it! I urge you to attend this webinar and get a checklist to evaluate your…See More
Oct 19
Rob Gehring posted a blog post

Read the Directions

Many things today require assembly when you buy them and include a package of individual parts such as nuts and bolts. Included in this package is printed information call directions that give step-by-step assembly instructions that should produce the assembled product without much effort. Recently I purchased some outdoor chairs with a table well-placed in the middle of them. The factory did pre-assemble every…See More
Sep 13
Rob Gehring posted a blog post

The Real Parts Profit

Most dealers are bottom line performance individuals and start there when reviewing a financial statement. Parts Departments have some interesting considerations that should be understood when reviewing their financial performance. Many dealerships don’t utilize G&A accounting that separates General Management, Dealer, and office personnel into a separate account. I prefer this separation when analyzing the…See More
Sep 7
Rob Gehring posted a blog post

Become Bulletproof

New car sales across the country have been declining with many dealerships starting to feel the heat from sales departments seeing reduced performance. Fixed operations have become critical and dealerships look for ways to improve returns from their service, parts, and body shops. The fact is, I believe fixed operations are critical in good times and bad times as customers that are well cared for return to purchase their next…See More
Aug 30
Rob Gehring posted a blog post

Complaint Department

Recently I was at a grocery store deli to pick up my wife’s favorite cheese and learned a lesson about customer care and complaints. There was one employee in the Department cleaning the sink and a customer was patiently waiting ahead of me. I asked if she had been helped yet which caught the attention of the employee. She said no and obviously when asked I informed the employee she was ahead of me. The customer asked…See More
Aug 23
Rob Gehring posted a blog post

Keep Going

As our company Fixed Performance enters into its 15th year helping dealerships improve their fixed operations as its founder I have to reminisce. I recall starting out without a single client and no recognition to having a wait list and traveling around on a private plane for my visits. Nobody in the car business can forget 2008 and 2009 when dealerships didn’t even know if they would have the ability to order a…See More
Aug 2
Rob Gehring posted a blog post

Williams Texaco

When I was a kid growing up in Wooster Ohio, my father always fueled up his car at Williams Texaco. The station was right down the street from where we lived and it had service, I am willing to bet most dealerships would love to have. We would always be greeted at the pump promptly where they would wash our windshield, check tire pressure, pop the hood and check every fluid level including fan belt condition.…See More
Jul 26
Rob Gehring posted a blog post

Unanswered Questions

It doesn’t matter if you are in management or a staff member on a team so many have unanswered questions. One example of is a large majority of general managers for car dealerships come from a sales background. They are experts when it comes to selling cars and are very good at their trade. However, their fixed operations experience is very little and develops questions that go unanswered. They might…See More
Jun 21

Rob Gehring's Blog

Volume or Margin

Posted on December 12, 2017 at 10:30am 0 Comments

One of the most important considerations we have in business is to understand the balance in choosing between volume and margin. If a dealership was only concerned about volume they might price customer pay repair labor at $60 per hour. If they were only concerned about margin they would consider a labor repair rate of $180 per hour as…

Continue

The Inspired Life

Posted on December 5, 2017 at 2:30pm 0 Comments

I’ve heard most successful people are described as goal orientated or driven. They have a passion for their achievement daily and are inspired towards their purpose. Today I want to use an example of an individual I’ve known for many years, Shawn Dill. Shawn fits the bill I just described plus a lot more. Whenever success is illustrated in an individual’s…

Continue

What’s Your Risk Factor?

Posted on November 29, 2017 at 8:30am 0 Comments

Recently I’ve experienced some intermittent chest pain every now and then that would last about 10 to 15 seconds and go away. After considering potential health implications I went to my local doctor’s office that performed an EKG. After the EKG was performed she was studying the print out very concerned. She…

Continue

What's Your Impact?

Posted on November 22, 2017 at 9:30am 0 Comments

All of us have individuals in our lives that for better or worse impact who we are as a person forever. One of those individuals for me was a technician I worked with while being a fixed ops director for a car dealership. He came up to me one morning asking me to read a brochure then have a meeting with him. The brochure was…

Continue

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Fixed Performance Inc
What is your current position within your organization?
president owner
What is your company website?
http://fixedperformance.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Fixed-Performance-Inc/184451324906804
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I work with car dealerships to improve fixed operations customer care and profits. Fixed coverage is the key for the dealerships of today to prosper in the future. Retaining customers through a wonderful customer experance in service sells more cars as a bonus!

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At 9:10am on January 20, 2011, Bruce M said…

Rob,

Good to see you on dealerELITE.net.  Thanks for the great information and safe traveling!

B

 
 
 

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Blog Posts

Volume or Margin

Posted by Rob Gehring on December 12, 2017 at 10:30am 0 Comments

One of the most important considerations we have in business is to understand the…

Continue

Don’t Mess with the Center of the Universe

Posted by Ujj Nath on December 12, 2017 at 9:19am 0 Comments

For some people, it’s family. For others, it’s pets. Others…

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You’re Not Going to Create Brand Loyalty with Urgency

Posted by Mike Gorun on December 12, 2017 at 9:09am 0 Comments

For many marketers,…

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The 7 most useless gadgets of all time

Posted by John Cooper on December 12, 2017 at 3:52am 0 Comments

7. Amstrad E-mailer 



The Amstrad E-Mailer was a wired phone with an LCD. This magic telephone had a dial-up web browser. But the main thing here, as it said in its name, that you could send emails. The…

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