Featured Blog Posts (3,708)

Austin Texas Automotive Marketing Workshop

Join Brian Pasch on July…

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Added by Brian Pasch on July 19, 2018 at 3:19pm — No Comments

Write Service Podcast: Episode 36- How to Interview Service Advisors

This week, Jeff continues his series on how to find and hire service advisors. Whether it is finding grammatical errors on resumes or some key signals during the actual interview, there are some crucial points to look out for. Stay tuned to hear Jeff's top 4 points during the interview! Write them down, use them, and let us know how successful your advisor search turns out to be! Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com…

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Added by Jeff Cowan on July 19, 2018 at 12:00pm — No Comments

Success in Professional Sales Podcast: Episode 36- Closing Sales in Your Daily Life

This week, Jeff tells a personal story that perfectly outlines how we all act as "closers" in our daily life! By tying together some key points and sometimes unnoticed steps to a sale, we maximize our opportunity. Opportunity does not always equal more money, but stay tuned to hear how it can get you to your goals! Copyright 2018 Wm Jeff Cowan

Click HERE to watch!

For more info, email to:…

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Added by Jeff Cowan on July 17, 2018 at 12:00pm — No Comments

Learning Leadership from Coach John Wooden



The late and legendary John Wooden is regarded by many to be one of the greatest basketball coaches of all time. In his storied 40-year career as a coach his name became synonymous with success, having had only one losing season: his first. As the head of UCLA’s men’s basketball program, his teams won 10 National Championships in a 12 year span – 7 of which were in a row – and had four undefeated seasons. Prior to his death in 2010 at the age of 99, he was honored in the College…

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Added by Dave Anderson on July 11, 2018 at 5:32pm — No Comments

Take the Test: How Trustworthy is Your Dealership?

Women make a full 45% of new consumer car purchases—that’s no small market. And when it comes to making these purchases, this market tends to consider much more than just cost. Price is definitely a component of their decisions, but emotional factors such as trust of the sales consultant and dealership are much higher on the priority scale. So while providing fast service and keeping up to date tech-wise are important, you need to adopt measures to ensure your female customers and guests…

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Added by Anne Fleming on July 11, 2018 at 1:42pm — No Comments

TheoryOf5-A Guide Book For The Power Of Mentoring- Tops Amazon’s Best Sellers List

New Book Reveals Top Secret of the Successful:

You Don’t Have to Do It Alone

The Theory of 5 — a Guidebook for the Power of…

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Added by DealerELITE on June 21, 2018 at 8:30pm — 1 Comment

THIS is the Game Changer Life

What does living the game changer life really look like? What is the unstoppable mindset really all about? In this episode Dave answers these questions and more to help paint a portrait for you to see what living the game changer life is truly all about. Identify where you are in relation to the key points shared, and make adjustments to get or stay on track towards living the game changer life. Listen to it today on iTunes, Google Play Music, Stitcher, or at …

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Added by Dave Anderson on July 3, 2018 at 11:15am — No Comments

Are You Unintentionally Creating Missed Opportunities?

Today’s customers visit around 24 touchpoints during their car-buying journey, including your website, and get loaded up with information during this research period.

 

Those consumers have, more than likely, already narrowed your dealership down to one of only a couple that they plan to visit. And,…

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Added by John Wingle on July 3, 2018 at 9:48am — No Comments

Write Service Podcast- Episode 35: How to Find Great Service Advisors!

This week, Jeff begins a new series on how to find great service advisors, where to find them, and how to make them the best for your dealership! He will show you how to motivate your current advisors, post effective job advertisements, and how to train them for highest retention. Stay tuned for the first few tips of the series! Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to…

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Added by Jeff Cowan on June 28, 2018 at 12:00pm — No Comments

Are you Ignoring Your Most Valuable Point of Customer Contact?

These days, customer experience is a vital part of the car buying process. And, the first part of that experience is your dealership’s appearance in the eyes of your customers, both on and offline. Sadly, I see far too many lots that are poorly presented – they look terrible. I’m sure you have seen them and know what I…

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Added by John Wingle on June 22, 2018 at 9:48am — No Comments

Giving a “Little Bit Extra”

In my Mission Unstoppable workshop (based on my book Unstoppable) I play a short video of six-time national champion and legendary Alabama football coach Paul “Bear” Bryant speaking to new recruits about the power of every player giving a “little bit extra” — across the board and at every game. There is a leadership application of this philosophy in business for, over time, lifting “caretaker” status team members to levels of performance that both they — and their manager — may not have…

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Added by Dave Anderson on June 21, 2018 at 4:44pm — No Comments

Be ‘in the Know’ About Your Women Buyers & Marketshare

Women buy from dealers they trust, and what better way to build trust than to be an invaluable resource for everything women want to know about buying and owning cars?

Women-Drivers.com is the thought-leader in the auto industry, using evidence-based data from women’s behaviors and experiences. The company analyzes this information and produces action steps that create positive changes at…

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Added by Anne Fleming on June 20, 2018 at 12:30pm — No Comments

The Power of Robust Relationships

Part of living the game changer life is having robust relationships with people in all aspects of your life: if you're in the workplace, if you're on a team, with your family, and with your friends. Game changers understand what it takes to develop robust relationships with people, and this episode's 9 tips will help you not only bring your current relationships to a new level, but head into new relationships with the right mindset to make life more fulfilling, rewarding, and enjoyable.…

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Added by Dave Anderson on June 19, 2018 at 12:50pm — No Comments

Change the Game at Your Dealership

Change the game at your dealership by bridging the gap between the experience your customer has shopping for a car online and what they experience when they show up at your dealership. Are you ready to get SAVY? Visit www.easycare.com/LearnToLeadSAVY to learn more and schedule a demo. …

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Added by Dave Anderson on June 13, 2018 at 5:07pm — No Comments

BLACK BOOK MAY DEPRECIATION REPORT SHOWS MANY CARS AND TRUCKS SETTLING INTO SUMMER DEPRECIATION PATTERNS

According to Black Book® data, the average price of a used vehicle for model years 2013-2017 decreased slightly in value -0.3% during May, with cars changing -0.7% and trucks -0.1%. All vehicles are averaging a 12-month change of -14.1%. This is trending better than May of last year, when 2- to 6-year old vehicles declined in value by -1.2%.

Despite the slight dip in total vehicle values last month, eight segments saw positive changes in May, led by Sporty Cars, up +1.1% in May.…

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Added by Black Book on June 15, 2018 at 10:13am — 1 Comment

They’ll Love You or Leave You…

5 Keys to Building Customer Loyalty

-by Sally Whitesell for Fixed Ops Magazine.

These days we’re all focused on making sure our guests are completely satisfied. We seem to think that if they are, they will become loyal clients.

This simply isn’t true.

Loyalty is not built through a…

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Added by Sally Whitesell on June 14, 2018 at 4:06pm — No Comments

Write Service Podcast- Episode 33: The Fear of Change

Do you find yourself managing someone that just seems untrainable? Why is it that after one year on the drive, good habits go out of the window? Easy- change is happening! There are five key points that happen when the fear of change kicks in. Stay tuned to hear Jeff's tips, how to address them, and how to embrace change! Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to…

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Added by Jeff Cowan on June 14, 2018 at 12:00pm — No Comments

Congratulations Graduates

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Added by DealerELITE on June 12, 2018 at 12:30pm — No Comments

Staying Hungry

In this episode, Dave welcomes special guest and three-time Big 10 basketball champion Max Bielfeldt to the LearnToLead studios. Together they discuss hunger in relation to goals, what constitutes a great teammate, remaining focused despite injuries and external conditions that may be outside of your control, and much more! Listen in to help ignite or refuel your hunger as you work towards the game changer life, and share it with those you care about to help them do the same. …

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Added by Dave Anderson on June 12, 2018 at 12:26pm — No Comments

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