Evolution Of The BDC: Has your dealership evolved?
A few years ago I performed speaking sessions at multiple conferences including Internet Battle Plan and Digital Marketing Strategies Conference. I even was a guest on a webinar for Dealers Edge. This was and still is a very hot topic. Year after year I find the same car dealers talking about embracing this part of this business. They say that it is the most important part of their business and that they invest more…
ContinueAdded by Stan Sher on January 16, 2017 at 4:11am — 5 Comments
http://www.bradleyondemand.com 856-546-2440
Sean V. Bradley, President of Dealer Synergy Interviews Dan Moore, Sr. Director of Marketing at VinSolutions. A leading provider of Automotive CRM and other solutions. VinSolutions attracts, sells, satisfies, and retains your customers more…
Added by Sean V. Bradley on September 18, 2016 at 7:38pm — No Comments
http://www.BradleyOnDemand.com 856-546-2440
Automotive Internet Sales Director Sells 400+ Units Per Month & 1 Million In Gross Per Month! (Interview Part 1 of 5)
Added by Sean V. Bradley on January 2, 2015 at 9:30am — No Comments
Dealer eTraining founder, Stan Sher is excited to celebrate the four year anniversary since launching this national training and consulting firm that specializes in automotive internet sales and business development success for car dealerships.
PRLog - Nov. 28, 2014 - SOMERVILLE, N.J. -- It was just four years ago this week that the world would turn upside for automotive Internet sales and BDC expert, Stan…
ContinueAdded by Stan Sher on November 28, 2014 at 11:59pm — No Comments
http://www.internetsales20group.com 267-319-6776
http://www.automotivedigitaltraining.com
Automotive Internet Sales Interviews Best Selling Author & Syndicated Radio Show Host, Dr. Willey…
Added by Sean V. Bradley on March 26, 2014 at 4:01pm — No Comments
http://www.automotivedigitaltraining.com 856-546-2440
Automotive Internet Sales Coordinators, BDC Reps, Appointments Setters MUST "TO" 100% Of The Time
I was onsite training a High-line Dealership's Internet Sales Department / BDC and shot this video for them and all of YOU.
I believe that the Internet Sales Coordinators, BDC Reps AKA The Appointment Setters should have a 100% "TO" Policy! Yes, I…
Added by Sean V. Bradley on March 20, 2014 at 8:26pm — No Comments
Christmas is over and New Years just passed. They say the New Year brings positive change and opportunity. Since the big celebration, 2 days have passed and there are 363 days left in the year. So I ask the magic question, "Is your dealership prepared for 2014?”
Being that we are in such a competitive industry that changes by the month it is common for sudden changes to be made at the dealership level. These changes usually involve Budget (spending), Human Resources,…
ContinueAdded by Stan Sher on January 3, 2014 at 3:20am — No Comments
Stan Sher of Dealer eTraining discusses how sales management needs to properly work with the internet sales and BDC department. This includes understanding the functions of the department and what each person in the department does. While it is important to monitor and…
ContinueAdded by Stan Sher on December 20, 2013 at 6:32am — No Comments
When is the last time your dealership had a progressive training solution?
Is your dealership handling phone calls just like the “guy” down the street?
For generations automotive professionals have been provided automotive phone training with traditional ways of handling phone calls. These…
ContinueAdded by Stan Sher on December 2, 2013 at 10:00pm — 3 Comments
http://www.dealersynergy.com 856-546-2440
Internet Director / Internet Sales Manager Responsibilities Part 4 - Automotive Sales - Car…
Added by Sean V. Bradley on October 27, 2013 at 7:09pm — No Comments
http://www.dealersynergy.com 856-546-2440
Internet Director - Internet Sales Manager - Responsibilities Part 3 - Sean V. Bradley & Joe Cala of Dealer…
Added by Sean V. Bradley on October 26, 2013 at 9:00pm — No Comments
Added by Sean V. Bradley on October 25, 2013 at 7:00pm — No Comments
Does your dealership have tools that should help your sales and business development people be more effective?
As consumer transparency becomes more important in the automotive industry dealers are hooking up with more vendors that allow for transparency. It is no secret that some of the most effective dealers are making it easier to retail…
ContinueAdded by Stan Sher on October 7, 2013 at 7:29pm — 4 Comments
Are you a master or a student?
Do you know everything that you need to know to pass on your knowledge to others?
Recently, I spent four days on site at a dealer group consulting and training a brand new BDC Manager. This BDC Manager is a remarkable individual with many college degrees and a lot of business world experience. He was brand new to the automotive industry but not a stranger to call centers. In…
ContinueAdded by Stan Sher on August 10, 2013 at 11:33pm — 3 Comments
Do you spot check your employees?
Do you spot check your customers?
If you are confused about what I am talking about then read on...
Too many times when a manager asks their people if they did something they get an answer and they take their word for it. In some cases this happens because of too much trust or…
ContinueAdded by Stan Sher on July 3, 2013 at 7:32pm — 4 Comments
The other day I was in a dealership speaking with an owner. He said to me "I have 315,000 VDPs" to which I responded "wow, that it is great". He then said to me "however, VDPs do not cash checks, sales do". I was so happy to hear that because here is someone that really gets it. I am not saying that focusing on VDPs is not important. In fact it is one of the…
ContinueAdded by Stan Sher on April 14, 2013 at 3:07pm — 6 Comments
Who is Jason Becker you might ask? Before I tell you I want to let you know that the reason for this post is because I am tired of hearing people tell me that they cannot do something or that things are impossible. I hear it from sales professionals at dealerships. I hear it from people that I meet in social environments that tell me they are looking for a job after I mention the possibility of car sales. I even hear it from people in my family who sometimes make excuses instead of…
ContinueAdded by Stan Sher on April 5, 2013 at 1:30pm — 7 Comments
As I watch new episodes of "Bar Rescue" on Spike I am amazed at some of the things that I have learned about the food and beverage industry. I have been watching this show with a very open mind to understand what I can do to improve my business practices. What I have found was that this show has business practices that even automotive professionals and managers need to consider taking a look at. Let's take a look at what I am talking about.
1.…
Continuehttp://www.dealerwebinars.com/monitoring.html
Learn how to implement and optimize call monitoring in your dealership.
Attendees will learn the importance of having a call monitoring solution in the dealership that will help improve the way…
ContinueAdded by Stan Sher on March 6, 2013 at 12:30pm — No Comments
This is HUGE NEWS!~
Autobytel is a Platinum Sponsor of the Internet Sales 20 Group and they are HUGE supporters of this event...
On top of ALL of the VALUE you get for signing up for this event...
* Being a part of the composite
* All of the field intelligence
* Tremendous amount of speakers, experts, Dealer Principals, GMs etc...
* Individual action plans, custom "exit" strategies...
* Powerful network on…
Added by Sean V. Bradley on February 5, 2013 at 12:51pm — No Comments
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