The old argument the dealership has been using for years – “add more people”-- does little more than provide temporary fixes and a ton of personnel expense.
When I was in your role, I had to make my techs better, but I was already heavily engaged in ongoing training, so what more…Continue
by Keith Brice
The time value of money states that a dollar today is more valuable than a dollar tomorrow. Fixed Ops managers live in the present. Their focus and sense of urgency are on the current month and, because a portion of their monthly income comes from the gross or net they generate, they want to close as many repair orders as…Continue
By dialing in time-to-line metrics, Kings Toyota Gets Cars Retail-Ready in Half the Time
Transparency, manageable performance metrics and accountability improve used car efficiency
Kenwood Dealer Group consists of 15 dealerships in the Cincinnati, Ohio market. Dan Kommeth, who joined in early 2020…Continue
From May 2020 through March 2021, users of this speed-to-sale software reduced their Average Days in Recon (ADR) performance by 25% and their Time to…Continue