All training that we deliver comes from many years of experience and understanding, but also with an enthusiasm and passionate belief in what we say. Our approach is based on the things that we know do work because we have done them.
We don't dodge difficult situations and will never be frightened to discuss and embrace delicate and controversial issues.
I do believe the key to successful management is organisation and motivation of yourself and others.
My own study of theories of human behaviour as well as life's experience has enabled me to analyse what makes successful management and crucially, how to implement this and inspire others.
This post is attributed to my colleague Tim Rose at AM Magazine in the UK http://www.am-online.com. It poses some very interesting views on the future direction of retail outlets as a result of some major research carried out in the UK regarding solus vs multi-franchise outlets....
"Research from a global automotive consultancy is likely to add weight to some carmakers’ demands for solus dealerships when dealers’ current…Continue
What do you do when you have a customer in the showroom, you’ve done the presentation and the test drive and got some degree of commitment from them, then they turn around and tell you that they “just need to go and see the Audi first, to put it out of my mind”?
It’s a tricky one – because…Continue
In the most challenging economic climate in a generation, the influence of the media on the consumer’s attitude to spending has made the job of the auto dealer that much more difficult. The advent of social networking, such as Twitter and Facebook have not only empowered consumers with information but also provided a global outlet for feedback both positive and negative.
Whilst many of the principles of selling in the automotive sector remain valid, the industry has needed to…
Aussie ‘trust survey’ shows car sales ranked lower than the 'oldest profession'
The credibility of the Australian retail motor trade is at an all time low it seems. But why?
According to the findings of the annual ‘Trust Survey’ 2010 carried out by Reader’s Digest Australia, the car sales sector was rated less trustworthy than the oldest ‘profession’ in a poll that asked respondents to rank forty professions in order of perceived…Continue