All Blog Posts Tagged 'customers' (85)

Reaching Out To Customers Thru Social Media - Part II

Some of you may have had a chance to check out my first blog entry "Reaching Out To Customers Thru Social Media - Part I", this is obviously a continuation of that posting. In each entry I plan on continuing an analysis of free online avenues to promote your dealership or auto-related business.…

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Added by Tanya C on January 14, 2011 at 4:08pm — No Comments

Reaching Out To Customers Thru Social Media - Part I

There are those who may be too busy, don't believe in the use of 'social media' or think it's going away, but just as it is with any business, the automotive industry can only benefit from its use. Social Media can be defined as "media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques"1. There are many…

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Added by Tanya C on January 12, 2011 at 5:06pm — 2 Comments

Put your people first and watch’em kick butt.

The customer is always right?

When the customer isn’t right – for your business

One woman who frequently flew on Southwest, was constantly disappointed with every aspect of the company’s operation. In fact, she became known as the “Pen Pal” because after every flight she wrote in with a complaint.

She didn’t like the fact that the company didn’t assign seats; she didn’t like the absence of a first-class section; she didn’t like not having a meal in flight;…

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Added by MANNY LUNA on October 4, 2010 at 7:30pm — No Comments

Sales whats it all about?

Some people say they were born sales people. Some say it's because they read sales books , watch tapes and listen to paid speakers. The only one that keeps gaining is the seller of the books , tapes and speakers. What it takes to be a salesperson is heart. It takes commitment to do the job . Long hours , It take learning peoples wants and needs. It take a total interest in helping the customer. The money is not the key it is the want to help ,The pleasure to watch how happy your customer is… Continue

Added by Lin Poissonnier on September 10, 2010 at 11:30pm — No Comments

Customers and Communications...Are You Losing Sales?

The number one area that your Customers would like you to improve in is… Communicating with your Customers.



Most of you reading this would say “We do communicate with our Customers all the time! We call them; we send them emails…why we even have a monthly newsletter that we send out. What more could they possibly want?”



Maybe…just maybe…they might want you to communicate with them the way they like to be communicated with…whaddya think?



Have you asked your Customers… Continue

Added by Leonard Buchholz on August 10, 2010 at 3:28pm — No Comments

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