All Blog Posts Tagged 'manager' (47)

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Women's Month - Get your camera phone out!

Since this month is Women's Month on dealerELITE, we want to get even more feedback from your experiences when working with female buyers. From today until the end of May, here is what we want you to do:



  1. Salespeople/Sales Managers/Dealership Personnel
  2. Grab a flip camera, or…
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Added by DealerELITE on May 18, 2011 at 11:41am — No Comments

3 Strategies for Failure

There are 3 Strategies for Failure that many Service Managers and Fixed Operations Directors use (with little Success) to facilitate changes in their daily operations and the behaviors of Service Department Personnel.



Yet, these 3 Strategies are the most common response many otherwise capable Managers (and Dealer Principals) use over and over again with little to no results. This in turn leads to a downward spiral of resentment followed by anger followed by the inevitable angry… Continue

Added by Leonard Buchholz on January 20, 2011 at 10:53am — No Comments

The Importance of a Traffic Log

THE IMPORTANCE OF A TRAFFIC LOG

I was at a Dealership the other day that had laid-off the receptionist. She was also the person that managed The Traffic Log. So I asked the Sales Manager, “who is taking care of the traffic log ? ”... “I am”, he said. .... “Well, when you step out, who manages the log?” ... “The salesmen”, was his answer.…

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Added by Abe Hopper on December 13, 2010 at 7:30pm — No Comments

Lead 2011, Not Manage 2011

In the Dealership we can find ourselves in a position where we are Managing more than Leading.



Typically, as the level of responsibility grows, so grows the level of administrative duties. These administrative duties include responsibility for how much to spend on light bulbs for the showroom floor to changing the shop supplies vendors.



Everything in the Dealership somehow manages to come across your desk, right?!



This is part 3 in the Leadership for 2011… Continue

Added by Leonard Buchholz on December 13, 2010 at 12:09pm — No Comments

Just Because It's The Obvious Answer

I am constantly surprised at what people say when the answer they are seeking is the obvious one, it's simple and they don't accept it.

It's kinda like the Customer who is buying a car and you hit them right on the number on the first pencil... they look at you like you are screwing them! "It can't be this easy" they are thinking or "I'm paying too much."

In Fixed Operations it's the same. If a Customer needs a repair done and you go back to them with a repair that obviously…

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Added by Leonard Buchholz on November 17, 2010 at 5:29pm — No Comments

For Trainers

The greatest single feeling of accomplishment you can experience as a Trainer is one where someone you are Training suddenly…Gets It.



And right in front of you… before your very eyes, there is a Change.



See, in Training, change is mostly slow, frequently subtle, hard to see and sometimes hard to measure. It requires energy, time, committment, belief, knowledge, skill, communication, background, application and mostly… Will Power.



So, when someone “Gets It” and… Continue

Added by Leonard Buchholz on August 27, 2010 at 12:30pm — 3 Comments

No Fund No Fee Special Finance Leads you only pay for a lead if you sell a car!!



Auto Dealers We Can Help You Sell More Cars with our "No Fund No Fee" Special Finance Leads Here's How it Works...





You register your dealership for a 25-50-100 Mile Exclusive Radius Territory we then start sending Pre-Scrubbed Leads that have been verified for the validity of… Continue

Added by Mark Hergert on August 19, 2010 at 7:53pm — No Comments

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