Tom Gorham's Discussions (28)

Discussions Replied To (21) Replies Latest Activity

"Frank, you have a wonderful attitude of persistence.  I have to wonder about the 4th…"

Tom Gorham replied May 21, 2014 to Ups and Downs....

13 Jun 23, 2014
Reply by Brian Bennington

"Stan, that's one of the best lists I've ever seen.  Unfortunately, I've seen so many…"

Tom Gorham replied Feb 14, 2014 to You know you work for a bad dealership when . . . .

80 Jan 12
Reply by Mark Handlon

"Another great Alpha article.  Always on the mark!  Thanks Jim."

Tom Gorham replied Jan 10, 2012 to Dealer Defender - January 2012

14 Mar 7, 2012
Reply by Brittany Walker-Cooper

"Mike, I am very impressed with what you have done with Dealer Elite.  But sometimes…"

Tom Gorham replied Oct 24, 2011 to A Little Self-Reflection

7 Oct 24, 2011
Reply by Tom Gorham

"I think group get-togethers are great and allow people to relax and socialize (shows…"

Tom Gorham replied Oct 22, 2011 to Should managers socialize with salespeople?

14 Oct 24, 2011
Reply by Johnny B Awesome

"When they are completely unaware of how many bad reviews they have online...  and pr…"

Tom Gorham replied Jun 15, 2011 to You know you work for a bad dealership when . . . .

80 Jan 12
Reply by Mark Handlon

"Start with the premise it will be a "Digital Dealership" from top to bottom with a f…"

Tom Gorham replied Jun 15, 2011 to Finish this Sentence.....

58 Aug 13, 2011
Reply by Justin Wade Bagwell

"Wow, interesting question.  Skip's numbers are really strong and Terry's number migh…"

Tom Gorham replied May 11, 2011 to What does a good job look like? Need your opinions.

18 May 18, 2011
Reply by Chris Saraceno

"Thanks Matthew.  Always good to hear."

Tom Gorham replied May 11, 2011 to Internet Price Quote

11 May 12, 2011
Reply by Bobby Compton

"Thanks Christine.  I like your attitude that "if I make a promise I cannot keep, I'm…"

Tom Gorham replied May 7, 2011 to Internet Price Quote

11 May 12, 2011
Reply by Bobby Compton


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Mercury outboard won't start

If you experience problem with the outboard motor then it is really important to identify the type of staring problem, in general motor will experience four types of starting problems including engine cranks but won’t start,…


Service Customer Retention (SCR) Strategy

Posted by Joseph Cala on January 21, 2017 at 6:00pm 1 Comment

-Service Customer Retention (SCR) Strategy

Retention ratios are a very important part of what we do in the car business. When it comes to the Service Department we gauge our SCR (Service Customer Retention) scores on a few…


Will you be at the trade show?

Posted by Paul Potratz on January 20, 2017 at 2:54pm 0 Comments

Are you planning on going to a trade show this year? So many times we go to trade shows because people tell us it'd be a great opportunity. But first, you need to decide if it's really going to be worth it.…


At NADA ’17, Rapid Recon to Announce ‘Group Reporting’ for Comparing Time-to-Market Recon Results across Multiple Dealership Rooftops

Posted by Jim Leman on January 19, 2017 at 11:23am 0 Comments

PALO ALTO, CA, January 19, 2017 – Rapid Recon, the undisputed leader in Time-to-Market Workflow™ software and reconditioning center transformation, will reveal its powerful reconditioning management…


Consumers Now Shop Online. Is YOUR Dealership Ready?

Posted by Devin Koskan on January 19, 2017 at 8:06am 0 Comments

Car sales today are a whole different process from how it was in the…


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