Steve Bridges
  • Mesa, AZ
  • United States
  • ADP Dealer Services
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Steve Bridges's Discussions

Outsource It or Get Trained?

Started this discussion. Last reply by Katie Colihan Mar 1, 2011. 1 Reply

As a career trainer in the Auto Dealer world, I wanted to ask if Dealers or General Managers today would rather outsource your inbound phone calls for sales to a highly trained BDC or would they…Continue

 

Steve Bridges's Page

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
ADP Dealer Services
What is your current position within your organization?
Nationa Training Manager
What is your company website?
http://www.bzcares.com
What is your Facebook page/URL?
http://www.facebook.com/stephenrbridges
How did you specifically hear about DealerELITE? If referred, who?
Ralph Pagia
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
20 years of car experience in Automotive Retail. Manager of many of the top volume dealers in the U.S. Consultant for over 200 dealerships in the last 5 years. Expert in Sales, Marketing, Social Media, Lead Management, Phone Training

Steve Bridges's Blog

Let's Get back to using the Phone as a Weapon!

Posted on February 16, 2011 at 1:55am 0 Comments

I am in favor of all new technology, I think email is a great way to communicate, texting is super, facebook is awesome but for most dealerships today the Phone is still the # 1 way to sell cars today. I am seeing more and more salespeople or internet managers allowing themselves to fall into the trap of too much electronic communication and not enough phone calling.

I was so happy when i got my first sales job at a Toyota dealership in Louisiana. The sales floor was closed to any new…

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How to make your Dealership #1

Posted on February 10, 2011 at 8:48pm 2 Comments

Over the last five years i have visited or consulted in over 200 dealerships and everyone wants to be #1.

 If your Dealership is not growing market share, Customer Satisfaction is not improving, Gross Profits are not holding up and your not turning your inventory, you might have a Management problem.

 

The #1 reason Dealerships are under performing is the lack of leadership, I constantly find that Managers are not Managing, they are not training the staff or building an…

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Comment Wall (2 comments)

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At 11:41am on February 13, 2011, Craig Darling said…
Thank you for the ad, Steve.  I look forward to learning more about your efforts to make the car biz that much better.... Craig
At 12:59am on February 11, 2011, walter sullivan said…
Thank you for your friendship,no doubt there will be a lot to talk about in the near  future, looking forward to it   thanks wal

PollDaddy

 
 
 

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Blog Posts

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Swapalease.com, the nation’s largest online car lease marketplace, today unveiled results of its latest survey on incentives, with dealers saying they’re…

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El Segundo Personal Injury

You should never need to experience after your El Segundo auto crash due to the neglect of an additional. An accident lawyer experienced in assisting victims of vehicle collisions in El Segundo gets you the compensation you are…

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Posted by DealerELITE on November 16, 2017 at 6:23pm 0 Comments

Serent Capital Invests in CallRevu, Automotive’s Top Performing Call Management Solution



Baltimore, MD – November 16, 2017 – CallRevu, a leading provider of automotive dealer call management software that delivers dealership customers… Continue

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Bonus Thurs Episode: Dave & special guest David A Gillum Jr., GM of America’s #1 volume Mazda dealership, Galpin Mazda discuss what it takes…

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