Steve Bridges
  • Mesa, AZ
  • United States
  • ADP Dealer Services
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Steve Bridges's Discussions

Outsource It or Get Trained?

Started this discussion. Last reply by Katie Colihan Mar 1, 2011. 1 Reply

As a career trainer in the Auto Dealer world, I wanted to ask if Dealers or General Managers today would rather outsource your inbound phone calls for sales to a highly trained BDC or would they…Continue

 

Steve Bridges's Page

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
ADP Dealer Services
What is your current position within your organization?
Nationa Training Manager
What is your company website?
http://www.bzcares.com
What is your Facebook page/URL?
http://www.facebook.com/stephenrbridges
How did you specifically hear about DealerELITE? If referred, who?
Ralph Pagia
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
20 years of car experience in Automotive Retail. Manager of many of the top volume dealers in the U.S. Consultant for over 200 dealerships in the last 5 years. Expert in Sales, Marketing, Social Media, Lead Management, Phone Training

Steve Bridges's Blog

Let's Get back to using the Phone as a Weapon!

Posted on February 16, 2011 at 1:55am 0 Comments

I am in favor of all new technology, I think email is a great way to communicate, texting is super, facebook is awesome but for most dealerships today the Phone is still the # 1 way to sell cars today. I am seeing more and more salespeople or internet managers allowing themselves to fall into the trap of too much electronic communication and not enough phone calling.

I was so happy when i got my first sales job at a Toyota dealership in Louisiana. The sales floor was closed to any new…

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How to make your Dealership #1

Posted on February 10, 2011 at 8:48pm 2 Comments

Over the last five years i have visited or consulted in over 200 dealerships and everyone wants to be #1.

 If your Dealership is not growing market share, Customer Satisfaction is not improving, Gross Profits are not holding up and your not turning your inventory, you might have a Management problem.

 

The #1 reason Dealerships are under performing is the lack of leadership, I constantly find that Managers are not Managing, they are not training the staff or building an…

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Comment Wall (2 comments)

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At 11:41am on February 13, 2011, Craig Darling said…
Thank you for the ad, Steve.  I look forward to learning more about your efforts to make the car biz that much better.... Craig
At 12:59am on February 11, 2011, walter sullivan said…
Thank you for your friendship,no doubt there will be a lot to talk about in the near  future, looking forward to it   thanks wal

PollDaddy

 
 
 

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Blog Posts

Making the Most of 2018’s Automotive Predictions

Posted by Derek White on January 18, 2018 at 5:37pm 0 Comments

2018 is underway and with the New Year comes a lot of…

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BLACK BOOK DATA SHOWS ALL VEHICLE SEGMENTS DEPRECIATING SLIGHTLY HEADING INTO 2018

Posted by John Sternal on January 18, 2018 at 1:52pm 0 Comments

According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -2.9%. Cars overall dropped -3.0% and trucks decreased -2.8% in value during…
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MAJORITY OF AUTO LEASES MAINTAIN 2017 PRICES ENTERING JANUARY

Posted by John Sternal on January 18, 2018 at 1:50pm 0 Comments

Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings, with prices on most of today’s popular leases holding steady from last month. Thirty-three different vehicles…
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