Steve Bridges
  • Mesa, AZ
  • United States
  • ADP Dealer Services
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Steve Bridges's Discussions

Outsource It or Get Trained?

Started this discussion. Last reply by Katie Colihan Mar 1, 2011. 1 Reply

As a career trainer in the Auto Dealer world, I wanted to ask if Dealers or General Managers today would rather outsource your inbound phone calls for sales to a highly trained BDC or would they…Continue

 

Steve Bridges's Page

Latest Activity

Thomas Ieracitano and Steve Bridges are now friends
Dec 30, 2013
Katie Colihan replied to Steve Bridges's discussion Outsource It or Get Trained?
"I have two answers here, which is basically a cop out, I know.   1) I used to work for Car-Appoint.com, which was a company that did outsourced BDC work. We had amazing scripts, a great business model, and I feel we had some of the best…"
Mar 1, 2011
Steve Bridges's discussion was featured

Outsource It or Get Trained?

As a career trainer in the Auto Dealer world, I wanted to ask if Dealers or General Managers today would rather outsource your inbound phone calls for sales to a highly trained BDC or would they rather get the staff they have now trained by a Highly talented consultant? And why Thanks in advance for your input, See More
Mar 1, 2011
Steve Bridges posted a discussion

Outsource It or Get Trained?

As a career trainer in the Auto Dealer world, I wanted to ask if Dealers or General Managers today would rather outsource your inbound phone calls for sales to a highly trained BDC or would they rather get the staff they have now trained by a Highly talented consultant? And why Thanks in advance for your input, See More
Mar 1, 2011
Steve Bridges and Jared Davis are now friends
Feb 18, 2011
Steve Bridges posted a blog post

Let's Get back to using the Phone as a Weapon!

I am in favor of all new technology, I think email is a great way to communicate, texting is super, facebook is awesome but for most dealerships today the Phone is still the # 1 way to sell cars today. I am seeing more and more salespeople or internet managers allowing themselves to fall into the trap of too much electronic communication and not enough phone calling.I was so happy when i got my first sales job at a Toyota dealership in Louisiana. The sales floor was closed to any new…See More
Feb 16, 2011
Steve Bridges is now friends with Micah birkholz and Mike Houser
Feb 16, 2011
Craig Darling commented on Steve Bridges's blog post How to make your Dealership #1
"I might ad that Managers from all departments need to write a blog once a month, linking it to their web sites and their social pages.  But you are right about the hard work.  Having been number one in the country I understand this: It is…"
Feb 13, 2011
Craig Darling left a comment for Steve Bridges
"Thank you for the ad, Steve.  I look forward to learning more about your efforts to make the car biz that much better.... Craig"
Feb 13, 2011
Steve Bridges left a comment for Fran Taylor
"Hi Fran, Thanks for the Friendship and look forward to sharing and learning with you."
Feb 11, 2011
Steve Bridges and Fran Taylor are now friends
Feb 11, 2011
Fran Taylor commented on Steve Bridges's blog post How to make your Dealership #1
" This is really good. Congrats my friend."
Feb 11, 2011
walter sullivan left a comment for Steve Bridges
"Thank you for your friendship,no doubt there will be a lot to talk about in the near  future, looking forward to it   thanks wal"
Feb 11, 2011
MANNY LUNA liked Steve Bridges's blog post How to make your Dealership #1
Feb 10, 2011
DealerELITE liked Steve Bridges's blog post How to make your Dealership #1
Feb 10, 2011

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
ADP Dealer Services
What is your current position within your organization?
Nationa Training Manager
What is your company website?
http://www.bzcares.com
What is your Facebook page/URL?
http://www.facebook.com/stephenrbridges
How did you specifically hear about DealerELITE? If referred, who?
Ralph Pagia
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
20 years of car experience in Automotive Retail. Manager of many of the top volume dealers in the U.S. Consultant for over 200 dealerships in the last 5 years. Expert in Sales, Marketing, Social Media, Lead Management, Phone Training

Steve Bridges's Blog

Let's Get back to using the Phone as a Weapon!

Posted on February 16, 2011 at 1:55am 0 Comments

I am in favor of all new technology, I think email is a great way to communicate, texting is super, facebook is awesome but for most dealerships today the Phone is still the # 1 way to sell cars today. I am seeing more and more salespeople or internet managers allowing themselves to fall into the trap of too much electronic communication and not enough phone calling.

I was so happy when i got my first sales job at a Toyota dealership in Louisiana. The sales floor was closed to any new…

Continue

How to make your Dealership #1

Posted on February 10, 2011 at 8:48pm 2 Comments

Over the last five years i have visited or consulted in over 200 dealerships and everyone wants to be #1.

 If your Dealership is not growing market share, Customer Satisfaction is not improving, Gross Profits are not holding up and your not turning your inventory, you might have a Management problem.

 

The #1 reason Dealerships are under performing is the lack of leadership, I constantly find that Managers are not Managing, they are not training the staff or building an…

Continue

Comment Wall (2 comments)

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At 11:41am on February 13, 2011, Craig Darling said…
Thank you for the ad, Steve.  I look forward to learning more about your efforts to make the car biz that much better.... Craig
At 12:59am on February 11, 2011, walter sullivan said…
Thank you for your friendship,no doubt there will be a lot to talk about in the near  future, looking forward to it   thanks wal

PollDaddy

 
 
 

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