All Blog Posts Tagged 'financial' (4)

Here Are The New Credit Card Assessment Fees

Credit Card Brand Rate Changes Effective April 2015

Typically, if the card brands are going to make any rate adjustments they will do so in either April…

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Added by Virgil Stanphill on March 27, 2015 at 5:30pm — No Comments

The 7 Measurables and the Financial Statement

There are 7 Measurable and Improvable Key Performance Indicators that every Fixed Operations Director/Service Manager needs to be aware of.



They are RO Count, HPRO, Labor Gross Margin, Parts Gross Margin, EFL (Effective Labor Rate), Total Gross Profit and Total Net Profit.



When you have a constant update on these measurables and a mandate to improve their numbers you can have a really impressive Financial Statement at the end of the month.



Think about what a 10%… Continue

Added by Leonard Buchholz on March 30, 2011 at 2:05pm — No Comments

Just Because It's The Obvious Answer

I am constantly surprised at what people say when the answer they are seeking is the obvious one, it's simple and they don't accept it.

It's kinda like the Customer who is buying a car and you hit them right on the number on the first pencil... they look at you like you are screwing them! "It can't be this easy" they are thinking or "I'm paying too much."

In Fixed Operations it's the same. If a Customer needs a repair done and you go back to them with a repair that obviously…

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Added by Leonard Buchholz on November 17, 2010 at 5:29pm — No Comments

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