Steve Richards's Discussions (97)

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"...the dealership still has a VCR and your training is conducted by a guy on VHS tap…"

Steve Richards replied Dec 1, 2010 to You know you work for a bad dealership when . . . .

 89 Jul 19, 2018
Reply by Tim Pendergast

"Learn how to better justify the trade-in, sell accessories to your customers before…"

Steve Richards replied Nov 14, 2010 to How do you advertise a competitive price and hold gross at the same time?

 4 Nov 17, 2010
Reply by Ed Brooks

"Controlling the presentation makes sense; controlling the customer does not make sen…"

Steve Richards replied Oct 30, 2010 to New Car Sales

 20 May 31, 2011
Reply by Steve Richards

"Agustin, well put. "

Steve Richards replied Oct 30, 2010 to New Car Sales

 20 May 31, 2011
Reply by Steve Richards

"If a dealership mistreats and dehumanizes their employees as a matter of course, wha…"

Steve Richards replied Oct 30, 2010 to So social media is the future...

 4 Oct 30, 2010
Reply by Paul Barrett

"Manny, well put; pretty much true and definitely sad. No question why it is difficul…"

Steve Richards replied Oct 30, 2010 to Getting Job As Car Salesman

 3 Oct 30, 2010
Reply by MANNY LUNA

"Philip, how do you respond when you feel like someone is trying to "control" you? In…"

Steve Richards replied Oct 29, 2010 to New Car Sales

 20 May 31, 2011
Reply by Steve Richards

"A survey released yesterday by Automotive News says customers don't care about what…"

Steve Richards replied Oct 28, 2010 to New Car Sales

 20 May 31, 2011
Reply by Steve Richards

"Sell intelligently; today's informed and internet savvy doesn't buy into the old-fas…"

Steve Richards replied Oct 25, 2010 to New Car Sales

 20 May 31, 2011
Reply by Steve Richards

"Applied concepts teaches the same stuff that everyone else does; 30 year-old strateg…"

Steve Richards replied Oct 19, 2010 to Call Training

 5 Oct 22, 2010
Reply by Wayne Harris

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