jeff sterns
  • Palm Harbor, FL
  • United States
  • CarChat24
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Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
What is your current position within your organization?
VP Sales and Business Development
What is your company website?
What is your Facebook page/URL?
What is your LinkedIn page/URL?
How did you specifically hear about DealerELITE? If referred, who?
years ago when running Dimmitt Bentley / Now Bentley Tampa Bay
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Chris, we met at AutoCon.
I can offer being a contribution to the business at large. "Very little in my life has any value if it does not include helping others".

Jeff sterns's Blog

Chat and Phone Leads Start with a Helping Hand

Posted on March 30, 2015 at 9:50am 1 Comment

One of the biggest lessons I learned when working at the dealership was that you can't do the same things on the phone or in chat that you would do when you're talking to a person face-to-face. We often discuss controlling the transaction and leading our customers down the right path, but if they're not in front of you, the control-factor is often limited.



Why 24/7 is the Name of the Game for Dealer Chat

Posted on March 18, 2015 at 3:45am 4 Comments

As website communication tools go, chat has grown at the fastest rate of adoption on car dealer websites for years. It’s not new, but more dealers are embracing what chat can do for them to engage with people visiting their website.

There are two primary reasons that it wasn’t a fad that died away like so many other website addons over the years. First, it is…


A Logical Connection Between Texting and Website Chat

Posted on January 2, 2015 at 2:54pm 2 Comments

When we look at texting as it pertains to the car business, it's easy to see that the mobile revolution has people letting their fingers do the talking. It's a method of communication that is becoming the primary way for millions of people in North America. How does a dealership translate this trend into lead generation on their website?

We're already seeing…


Do You Know How Many Website Visitors You Get Late at Night?

Posted on October 22, 2014 at 12:56am 4 Comments

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.

Buying a car or getting it serviced are two of those important…


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At 8:46am on September 17, 2012, David Long said…

Welcome Jeffy


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