jeff sterns
  • Palm Harbor, FL
  • United States
  • CarChat24
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jeff sterns's Page

Latest Activity

jeff sterns is now friends with Joe Clementi and DealerELITE
Oct 27
jeff sterns's 2 blog posts were featured
Oct 27
jeff sterns was featured
Oct 27
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Of the other 66 VIEWERs out there, any feedback???????"
Oct 25
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Jeff, Your explanation was quite impressively thorough, Thank You. O/S the auto business for the Entertainment Verticals that are not able to operate 24/7, and have incoming calls or leads from all the USA, inc. Hawaii hours, WHAT are their…"
Oct 25
jeff sterns commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Hi Nicole! Thank you for reading and commenting. The way to handle after hours leads can be done many ways subject to your aggressiveness and creativeness! The idea is to impress a shopper, right? Get your store looking the best among…"
Oct 25
Nichole Schroeder commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"So how are you supposed to handle leads that come in after business hours?"
Oct 25
jeff sterns's blog post was featured

Do You Know How Many Website Visitors You Get Late at Night?

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.Buying a car or…See More
Oct 25
jeff sterns posted a blog post

Do You Know How Many Website Visitors You Get Late at Night?

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.Buying a car or…See More
Oct 22
Ganesan Ramaswamy commented on jeff sterns's blog post Are You Available When Your Customers Are?
"Good Morning, We need to be available as much as possible to max. no. of customers when they knock your virtual door or expecting something from you in any way/form to meet their requirements.  From there, we begin our bonded business…"
Sep 16
steven chessin commented on jeff sterns's blog post Are You Available When Your Customers Are?
"Seems like a "No-Brainer" --- but people can rationalize being wrong. Of course I understand that your interest is selling the chat service itself  -- fine -- but I hope they make sure the chat team has a full-range of…"
Sep 16
jeff sterns's blog post was featured

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to work on time at…See More
Sep 16
jeff sterns posted a blog post

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to work on time at…See More
Sep 15
jeff sterns posted a blog post

Don't Just Capture Leads Differently. Get More.

Website chat is viewed by many dealers to be an alternative method of communication, as it should be. There are some who view it as a lead generation tool and they can look at numbers to show that they're getting more leads, but to truly test their results that must take a closer look.Properly positioned and managed chat on…See More
Aug 24
jeff sterns's blog post was featured

Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.Here are some things that we have found to be true with chat that…See More
Jul 25
jeff sterns posted a blog post

Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.Here are some things that we have found to be true with chat that…See More
Jul 25

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CarChat24
What is your current position within your organization?
VP Sales and Business Development
What is your company website?
http://www.CarChat24.com
What is your Facebook page/URL?
http://www.facebook.com/jeffsterns
What is your LinkedIn page/URL?
http://www.linkedin.com/in/sterns
How did you specifically hear about dealerELITE? If referred, who?
years ago when running Dimmitt Bentley / Now Bentley Tampa Bay
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Chris, we met at AutoCon.
I can offer being a contribution to the business at large. "Very little in my life has any value if it does not include helping others".

Jeff sterns's Blog

Do You Know How Many Website Visitors You Get Late at Night?

Posted on October 22, 2014 at 12:56am 4 Comments

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at…

Continue

Are You Available When Your Customers Are?

Posted on September 15, 2014 at 4:56pm 2 Comments

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Continue

Don't Just Capture Leads Differently. Get More.

Posted on August 24, 2014 at 4:45pm 0 Comments

Website chat is viewed by many dealers to be an alternative method of communication, as it should be. There are some who view it as a lead generation tool and they can look at numbers to show that they're getting more leads, but to truly test their results that must take a closer look.



Properly…

Continue

Fill the Gaps in Lead Generation with Chat

Posted on July 25, 2014 at 2:00am 0 Comments

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.

Here are some things that we have…

Continue

Comment Wall (1 comment)

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At 8:46am on September 17, 2012, David Long said…

Welcome Jeffy

 
 
 

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