jeff sterns
  • Palm Harbor, FL
  • United States
  • CarChat24
Online Now
Share

Jeff sterns's Friends

  • Matthew Brown
  • Kurt Rule
  • Tommy Russell
  • Stan Sher
  • Mike Warwick
  • Jerry Thibeau
  • Mark Dubis
  • Tim Jackson
  • David Lewis
  • Joe Clementi
  • David Long
  • Dave Anderson
  • Mike Myers
  • DealerELITE
 

jeff sterns's Page

Latest Activity

jeff sterns's blog post was featured

Why 24/7 is the Name of the Game for Dealer Chat

As website communication tools go, chat has grown at the fastest rate of adoption on car dealer websites for years. It’s not new, but more dealers are embracing what chat can do for them to engage with people visiting their website.There are two primary reasons that it wasn’t a fad that died away like so many other website…See More
14 hours ago
steven chessin commented on jeff sterns's blog post Why 24/7 is the Name of the Game for Dealer Chat
"Jeff  - Let me call this response "THE BRICK"  -- It is anecdotal but answers this question.    In my very first BDC director role for a Toyota store (2001) I ran into a website development issue with the a very…"
Wednesday
jeff sterns commented on jeff sterns's blog post Why 24/7 is the Name of the Game for Dealer Chat
"Hi Steven, I, too, was hoping to hear from a GM or DP before replying. The main objection we hear is that they've tried chat in the past and it didn't work. Things are simply different today. Chat generates more contacts and leads. All…"
Wednesday
steven chessin commented on jeff sterns's blog post Why 24/7 is the Name of the Game for Dealer Chat
""If you’re selling the same vehicles at approximately the same price, you have to differentiate yourself. Sometimes, the ability to contact you is all of the differentiation you’ll need to start to earn their business." Lincoln…"
Sunday
jeff sterns posted a blog post

Why 24/7 is the Name of the Game for Dealer Chat

As website communication tools go, chat has grown at the fastest rate of adoption on car dealer websites for years. It’s not new, but more dealers are embracing what chat can do for them to engage with people visiting their website.There are two primary reasons that it wasn’t a fad that died away like so many other website…See More
Mar 18
Mathew Koenig commented on jeff sterns's blog post A Logical Connection Between Texting and Website Chat
"Good read Jeff. Its a common misconception that generating leads by text is hard because almost every company out there has taken the Starbucks approach and customers don't want to be blasted with text like they are with emails so they…"
Jan 4
jeff sterns's blog post was featured

A Logical Connection Between Texting and Website Chat

When we look at texting as it pertains to the car business, it's easy to see that the mobile revolution has people letting their fingers do the talking. It's a method of communication that is becoming the primary way for millions of people in North America. How does a dealership translate this trend into lead generation on their…See More
Jan 4
jeff sterns posted a blog post

A Logical Connection Between Texting and Website Chat

When we look at texting as it pertains to the car business, it's easy to see that the mobile revolution has people letting their fingers do the talking. It's a method of communication that is becoming the primary way for millions of people in North America. How does a dealership translate this trend into lead generation on their…See More
Jan 2
jeff sterns is now friends with Joe Clementi and DealerELITE
Oct 27, 2014
jeff sterns's 2 blog posts were featured
Oct 27, 2014
jeff sterns was featured
Oct 27, 2014
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Of the other 66 VIEWERs out there, any feedback???????"
Oct 25, 2014
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Jeff, Your explanation was quite impressively thorough, Thank You. O/S the auto business for the Entertainment Verticals that are not able to operate 24/7, and have incoming calls or leads from all the USA, inc. Hawaii hours, WHAT are their…"
Oct 25, 2014
jeff sterns commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Hi Nicole! Thank you for reading and commenting. The way to handle after hours leads can be done many ways subject to your aggressiveness and creativeness! The idea is to impress a shopper, right? Get your store looking the best among…"
Oct 25, 2014
Nichole Schroeder commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"So how are you supposed to handle leads that come in after business hours?"
Oct 25, 2014
jeff sterns's blog post was featured

Do You Know How Many Website Visitors You Get Late at Night?

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.Buying a car or…See More
Oct 25, 2014

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CarChat24
What is your current position within your organization?
VP Sales and Business Development
What is your company website?
http://www.CarChat24.com
What is your Facebook page/URL?
http://www.facebook.com/jeffsterns
What is your LinkedIn page/URL?
http://www.linkedin.com/in/sterns
How did you specifically hear about dealerELITE? If referred, who?
years ago when running Dimmitt Bentley / Now Bentley Tampa Bay
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Chris, we met at AutoCon.
I can offer being a contribution to the business at large. "Very little in my life has any value if it does not include helping others".

Jeff sterns's Blog

Why 24/7 is the Name of the Game for Dealer Chat

Posted on March 18, 2015 at 3:45am 3 Comments

As website communication tools go, chat has grown at the fastest rate of adoption on car dealer websites for years. It’s not new, but more dealers are embracing what chat can do for them to engage with people visiting their website.

There are two primary reasons that it wasn’t a fad that died…

Continue

A Logical Connection Between Texting and Website Chat

Posted on January 2, 2015 at 2:54pm 1 Comment

When we look at texting as it pertains to the car business, it's easy to see that the mobile revolution has people letting their fingers do the talking. It's a method of communication that is becoming the primary way for millions of people in North America. How does a dealership translate this trend into lead…

Continue

Do You Know How Many Website Visitors You Get Late at Night?

Posted on October 22, 2014 at 12:56am 4 Comments

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at…

Continue

Are You Available When Your Customers Are?

Posted on September 15, 2014 at 4:56pm 2 Comments

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Continue

Comment Wall (1 comment)

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

At 8:46am on September 17, 2012, David Long said…

Welcome Jeffy

 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. Dave Anderson

Agoura Hills, CA, United States

2. John Roberts

Alton, IL, United States

3. Dave Benson

Sydney, Australia

4. I.C. Collins

Midland, TX, United States

5. Sean V. Bradley

Philadelphia, PA, United States

Training Solutions

Advertising Partner

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service