The customer has been in your dealership; as usual your team could not for whatever reason sell them a vehicle. In 80% of cases this is the reality right?
The next step for most Salespeople, Sales Manager and BDC representatives is to offer the customer a better deal, a better trade in value etc. The problem with this game plan is in most cases it's not enough to motivate the customer to come back to the store. In addition if it is you and I both know the discount is a starting point…
ContinueAdded by Ian nethercott on July 13, 2011 at 10:57am — No Comments
When I first started working in the industry over 25 years ago now, I always asked this question. We know that customers "Hate Buying Cars" for the most part. We also know that like visiting a dentist, lawyer, or doctors office they would not be in a store unless they were servicing their car or needed a new or used vehicle.
So the question is why is it that customers who visit the showroom don't buy cars?…
Added by Ian nethercott on July 12, 2011 at 11:15pm — No Comments
Proactive Dealer Solutions works with large and small dealership groups all over the world. We get asked all the time when we work with BDC Manager and Internet Managers what we recommend for dealerships.
Social Media is the biggest opportunity, or challenge facing your business today.
The first step is to get a sense, what we like to call a Social Media Health check or benchmark for your dealership.
There is no point in putting together a Social…
ContinueAdded by Ian nethercott on July 5, 2011 at 6:48pm — 1 Comment
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
1999
© 2024 Created by DealerELITE. Powered by