Joe Webb
  • Male
  • Lake Mary, FL
  • United States
  • DealerKnows Consulting
Share on Facebook
Share Twitter

Joe Webb's Friends

  • Scott T Joseph
  • Renee Staffieri
  • Angela
  • Bridget Everett
  • Jeffrey Seyler
  • Zachary Dunn @YourAutoGuyZach
  • Wendy Ladd
  • Tami Chappell
  • Drew Spink
  • Dan Weik (pronounced wick)
  • John McAdams
  • Melanie Eatherton
  • Ian Nethercott
  • Noel Walsh
  • Mr. Natural

Joe Webb's Discussions

Experienced eCommerce Director Wanted

Started this discussion. Last reply by Joe Webb Feb 17, 2013. 2 Replies

DescriptionE-Commerce Director Fremont Motor Company is a large, multi-franchise automotive dealer group located in Wyoming and Nebraska, with a global reach online. We are looking to develop a…Continue

Tags: dealerknows, fremont, wyoming, internet, employment

 

Joe Webb's Page

Latest Activity

Joe Webb commented on Chris Saraceno's blog post Secrets of The Best Automotive Sales Consultants !
"This should be included in every new salesperson's orientation packet, and the goals should then be reviewed regularly by management during weekly performance review meetings.  Simply put, this is a strong guideline for successful…"
Apr 12
Joe Webb and Zachary Dunn @YourAutoGuyZach are now friends
Apr 11
Joe Webb is now friends with Scott T Joseph and DealerELITE
Mar 7
Joe Webb's video was featured

The Sales Call Showdown

Two car salesmen compete to answer a phone call at their dealership, yet their competitive nature is more important than the customer in this funny car sales comedy. Just a teaser from Joe Webb and Jerry Thibeau for their Digital Dealer session…
Mar 7
Joe Webb's blog post was featured

Every Dealership Needs a Hans Gruber

Buy-in. Utilization. Execution. Process. Training. Accountability. Management. These are all things that dealerships require to function in today’s competitive marketplace. And yet, on far too many dealership lots, those being tasked to execute their job’s duties are turning a blind eye to them. Your dealership needs a Hans Gruber.It is commonplace for salespeople to push back or simply choose not to do what is asked of them. They are unwilling to perform those tasks necessary to generate…See More
Mar 7
Joe Webb was featured
Mar 7
Joe Webb commented on DealerELITE's blog post DealerELITE Exclusive Interview with Lizelle Landino
"Congratulations, Lizelle."
Nov 5, 2013
Joe Webb replied to Aaron Harris's discussion Internet Mgr best practices
"Aaron, your store's Internet department structure should depend on two elements:1) Total number of leads2) Management's capability of monitoring employee performance.If you're looking to dedicate all Internet leads to one individual,…"
Oct 23, 2013
Joe Webb posted a video

The Sales Call Showdown

Two car salesmen compete to answer a phone call at their dealership, yet their competitive nature is more important than the customer in this funny car sales...
Sep 16, 2013
Joe Webb posted a blog post

Is This the Beginning of the End for TrueCar?

TrueCar has had a rollercoaster ride in the automotive retail industry over the past few years. However, it appears things may be taking a turn for the worse (both for TrueCar as well as its participating dealer clients). Read on, as I reveal their new policy changes that will have a negative impact on dealers, as well as my in-depth interview with a top eCommerce Directors about this change.Cliff Notes:…See More
Aug 22, 2013
Joe Webb and Bridget Everett are now friends
Jul 30, 2013
Bill Cosgrove commented on Joe Webb's blog post Every Dealership Needs a Hans Gruber
"It all depends on the person on how you communicate. I am an in your face type of person and always let people know up front what was expected so there's never any misunderstanding. Hans demands performance and if you get in the way or…"
Jul 20, 2013
Joe Webb's blog post was featured

Every Dealership Needs a Hans Gruber

Buy-in. Utilization. Execution. Process. Training. Accountability. Management. These are all things that dealerships require to function in today’s competitive marketplace. And yet, on far too many dealership lots, those being tasked to execute their job’s duties are turning a blind eye to them. Your dealership needs a Hans Gruber.It is commonplace for salespeople to push back or simply choose not to do what is asked of them. They are unwilling to perform those tasks necessary to generate…See More
Jul 20, 2013
Joe Webb posted a blog post

Every Dealership Needs a Hans Gruber

Buy-in. Utilization. Execution. Process. Training. Accountability. Management. These are all things that dealerships require to function in today’s competitive marketplace. And yet, on far too many dealership lots, those being tasked to execute their job’s duties are turning a blind eye to them. Your dealership needs a Hans Gruber.It is commonplace for salespeople to push back or simply choose not to do what is asked of them. They are unwilling to perform those tasks necessary to generate…See More
Jul 20, 2013
Joe Webb commented on Richard Holland's blog post Disney Rules That Can Make Your Service Magical
"I'm a big Disney dad.  I've been a fan of their level of customer service and experiences since becoming a father - and honestly am at one of the Disney parks every couple of weeks.  For a long time, I've been angered that…"
Jun 25, 2013
Joe Webb commented on Larry Bruce's blog post BDC, Call Center...BS...Call It What It Is!
"I didn't know the debate would take place at AutoCon.  Unfortunately, I just won't be able to attend that this year.  Maybe Stan could moderate."
May 28, 2013

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
DealerKnows Consulting
What is your current position within your organization?
Founder
What is your company website?
http://dealerknows.com
What is your Facebook page/URL?
http://My clients use any and all CRM, website providers, and inven...
How did you specifically hear about dealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
A few witty comments

Joe Webb's Videos

  • Add Videos
  • View All

Joe Webb's Blog

Is This the Beginning of the End for TrueCar?

Posted on August 22, 2013 at 11:55am 0 Comments

TrueCar has had a rollercoaster ride in the automotive retail industry over the past few years. However, it appears things may be taking a turn for the worse (both for TrueCar as well as its participating dealer clients). Read on, as I reveal their new policy changes that will have a negative impact on dealers, as well as my in-depth interview with a top eCommerce Directors about this change.



Cliff…

Continue

Every Dealership Needs a Hans Gruber

Posted on July 20, 2013 at 12:26pm 1 Comment

Buy-in. Utilization. Execution. Process. Training. Accountability. Management. These are all things that dealerships require to function in today’s competitive marketplace. And yet, on far too many dealership lots, those being tasked to execute their job’s duties are turning a blind eye to them. Your dealership needs a Hans Gruber.



It is commonplace for salespeople to push back or simply choose …

Continue

If Your Friends Jumped Off a Bridge...

Posted on May 23, 2013 at 9:10am 0 Comments

If your friends jumped off a bridge, would you as well? Is that what your mother always asked you growing up? When caught making a mistake or doing wrong, children will always look to point the finger elsewhere. They’ll blame it on a friend, a neighbor, a bully, or an instigator. They were just following someone else’s lead… even if they knew it was wrong. That’s their excuse.…

Continue

Just Say No...

Posted on March 25, 2013 at 9:24am 10 Comments

Who owns the customers?  Where do your employees work?  Are prospects even being called back?  Some dealers don’t know.  All because we allow some of our sales team members to do it their way.  You’re feeding into their problem. 

 

I’m asking you to ‘Just Say No’ to…

1)   Letting salespeople use their own personal email addresses when responding back to customers.

2)   Allowing salespeople to make all of their (so-called) follow-up calls to happen from their…

Continue

Comment Wall (7 comments)

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

At 10:55am on March 26, 2013, Robert Campellone said…

Great article ,I have a question I am in the process of buying a dealership ,I sold all my four dealerships in late 2007 and did well . However I have not been in the business for almost five years and I know a lot has changed. I will be joining a 20 group again but my question I have am interviewing  with the factory reps. today any advice?

At 8:09am on August 16, 2011, Jim Battista said…

Hey Joe,

 

Lemme know when we can get together?  I don't know when you are back in town next, but call me.  I have a bunch of awesome new developments to go over with you.  Thanks

At 8:51am on August 12, 2011, Stephanie Young said…
Great to see a new face on the content leader board.  Congrats!!!
At 5:46pm on September 25, 2010, Joe Brunner said…
Great job!
At 11:27pm on July 31, 2010, Katherine Donovan said…
Missing Joe Webb! Such a GREAT guy! Call when you have time!
At 10:07pm on July 13, 2010, Lizelle Landino said…
You are such a ROCK star!! You deserve it man!! Sweer!!
At 9:25am on June 16, 2010, DealerELITE said…
I know you've heard this before, but your videos are really entertaining! Photofunia? Don't know what you're talking about ;)
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. Renee McDowell

Harbinger, NC, United States

2. Richard Holland

Las Vegas, NV, United States

3. JD Rucker

Ladera Ranch, CA, United States

4. Sean V. Bradley

Philadelphia, PA, United States

5. Marsh Buice

Lake Charles, LA, United States

Training Solutions

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service