Zachary Dunn @YourAutoGuyZach
  • Male
  • Lexington, KY
  • United States
  • Toyota South (Gates Auto Group)
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Zachary Dunn @YourAutoGuyZach's Discussions

Internet Leads: How long to follow up.

Started this discussion. Last reply by Zachary Dunn @YourAutoGuyZach Nov 7, 2013. 8 Replies

Question: Looking for several different options. Internet Leads (going to several dealers) with 0 contact after 200 days. Is it ok to mark the opportunity "lost"? I've noticed that I have so much…Continue

Tags: UP, Follow, BDC, Leads, Internet

 

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Latest Activity

JD Rucker and Zachary Dunn @YourAutoGuyZach are now friends
May 20
Zachary Dunn @YourAutoGuyZach and Steve Conner @SteveConnerSC are now friends
Apr 29

Zachary Dunn @YourAutoGuyZach just added their location.
(via Member Map)

Apr 10
Zachary Dunn @YourAutoGuyZach updated their profile
Mar 12
Zachary Dunn @YourAutoGuyZach left a comment for Mike Elliott
"Mike I'm happy to help with anything I can!"
Mar 12
Zachary Dunn @YourAutoGuyZach and Mike Elliott are now friends
Mar 12
Zachary Dunn @YourAutoGuyZach commented on Elise Kephart's blog post Outbound Phone Calls-why is this a problem? How do we fix it?
"Great Post, Elise. "
Nov 16, 2013
Zachary Dunn @YourAutoGuyZach replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"Thank you, Elise. You're awesome!!"
Nov 7, 2013
Elise Kephart replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"I call 4 times a day. 1. From your Office Line, Call the customer at about 9am. a. Tell the customer that you have “Some Great News” and ask for a return call b. Keep it short and non-specific but give your hours and contact information…"
Nov 7, 2013
Tracy Lake replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"Hello Zachary, I believe I may have the perfect solution to your concern! We own & operate the only call center dedicated to converting special finance leads into serious car buyers. My dealers typically see a double, a few tripled their ROI…"
Oct 12, 2013
Zachary Dunn @YourAutoGuyZach replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"Thanks, James."
Oct 12, 2013
James Bunting replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"To me, this looks fairly solid. I would encourage some form of "Let's make a deal" email to go out from the GM / GSM on day 3, and I would recommend staggering the call volume more heavily toward the original lead date. 4-5 calls on…"
Oct 11, 2013
Zachary Dunn @YourAutoGuyZach replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"I do work them all for my department. I'm around 100 leads per month. I'm seeing my follow-up is getting to be too much. I do have some auto sent emails going out and I do some mass emails too. Here's my unqualified (no contact) Day…"
Oct 11, 2013
James Bunting replied to Zachary Dunn @YourAutoGuyZach's discussion Internet Leads: How long to follow up.
"For most brands, most people will tell you that after 90 days of no response, most of your follow-up should be automated. Newsletters, campaigns, etc. Naturally, we want to keep going after leads until they "buy or die," but unless you…"
Oct 11, 2013
Zachary Dunn @YourAutoGuyZach posted a discussion

Internet Leads: How long to follow up.

Question: Looking for several different options. Internet Leads (going to several dealers) with 0 contact after 200 days. Is it ok to mark the opportunity "lost"? I've noticed that I have so much follow up that it's starting to pile up on me. I have been calling/texting (if I have a number) and emailing (if available). When do you think too long is too long if ever?Thanks,ZachSee More
Oct 9, 2013
Zachary Dunn @YourAutoGuyZach replied to Mark Dubis's discussion You know you work for a bad dealership when . . . .
"When you have an ever changing "30 day policy" to EVERYTHING..."
Jun 7, 2013

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Toyota South (Gates Auto Group)
What is your current position within your organization?
Internet Sales Manager
What is your company website?
http://www.toyotasouth.com
What is your Facebook page/URL?
http://www.facebook.com/cubsfan34
What is your LinkedIn page/URL?
http://www.linkedin.com/in/zacharycdunn
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email
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
advice on internet sales Follow me on twitter @YourAutoGuyZach

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