If you are thinking of buying a new Volkswagen, you are certainly not alone. There are many new VW models that people have been considering, such as the VW Golf hatchback, the VW Passat sedan and the all-new VW Atlas SUV. However, before deciding to take out a loan, it is a good idea to…

Corporations as well as high profile individuals live and die by the messages they are sending. From a shocking scandal to a new fragrance, it is the job of a Pr (Public Relations) firm to spray the right message to its intended audience. In short, a great Pr firm monitors the heartbeat of its targeted audience. Sadly, salespeople’s careers are cut short every day…

Hello Dealer Elite Members,

First of all I am sorry I have not been more active this week. I have been burning the candle at both ends lately and it has been catching up to me. I have also had the opportunity to read several books on retailers who are the gold standard in their industry. One of them is Nordstrom’s and one of them is Apple Computer.

I was able to learn a great deal about why both of these retailers have not only a great reputation but also…

The car business is known for its loud and often over the top conversations.  In the dealership we pay attention to the loudest sales people, managers, etc.   The quiet employees in the background usually get ignored. 

How's that working for you?

I just came across a quote: …

The Great Confession by St Peter was in response to a question ask by Jesus to his disciples. His question was "Who do they say I am?"

The responses varied, some say He was John the Baptist back from the dead, some said he was the prophet. But then Jesus asked "Who do YOU say I am?"

Now of course we know that is when Peter made the Great Confession stating "You are the Son of the God"

The reason that I bring this up is not only because of this being one of the…