Are you sending out a monthly newsletter to your customers?

You should be.

It's such an easy way to touch base and keep you in the front of their minds.

Your newsletter can provide great value by informing your customers with interesting content that resonates with them. Make sure that you are shining through in your newsletter by adding your own personal flair. People buy from you because they like you, trust you, and are…

Stop wasting your time. If somebody convinced you that the best way to work is to wait for the next up, we need to talk.

First of all, congratulations! It’s not going to be very hard at all to live up to the expectations our industry has for you. All you’re expected to do is close 20% and fail miserably. 

I’m here to tell you, my friend, you are better than this. You are…

Changing this industry starts with you, leaders. 

Quit managing numbers and cars, and start loving people. Let’s think back to your beginnings. How did you get started? Who was your mentor? What did they do to help you grow? 

Your raise becomes effective when your salespeople do. How do you build them up? Are you coaching them through deals?

I invite you to watch this week’s video, and step…

Treat this business like your own… because it is! Your desk is the front door to a business that works for its customers. Those customers - they’re yours. 

Yes, you work in a store with a manager and an owner. But it’s your name on the line here. It’s you who people will want to tell their friends about. They don’t say, “Go to this dealership. It’s full of honest car salespeople.” They say, “Go see who takes great care of us every time!”

I invite…