All Blog Posts Tagged 'leadership' (242)

How do you Develop Leaders?

How do you develop leaders in your business??

First of all, I think it is important to get EVERYONE to understand….that they are ALL leaders.

This is a tough concept for some people. Maybe they feel like the average employee out there, just doing what they are told and moving forward in life…..

But the fact…

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Added by Jim Kristoff on August 1, 2011 at 8:20am — 7 Comments

“It’s a scary world out there!”

In the movie classic, “The Wizard of Oz”, the character Dorothy, upon seeing the impending storm yells out…..”Auntie Em, Auntie Em…it’s a twister…it’s a twister!”

This is how most Automotive Dealers and General Managers feel about social media marketing. The social media storm is coming on fast, and spinning in directions that no one can predict where the future will go!

I have personally been in the retail automotive industry for 30 years,…

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Added by Jim Kristoff on July 28, 2011 at 2:03pm — 6 Comments

STRENGTHS

Sometimes your biggest weakness can become your biggest strength.

Take, for example, the story of one 10-year-old boy who decided to study judo despite the fact that he had lost his left arm in a devastating car accident. …

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Added by Jim Kristoff on July 28, 2011 at 7:40am — 12 Comments

Great Leaders know it is ALL about the people!!!

Great leaders understand more than anything that it is ALL about the people…..

The people… are the driving force of any organization…..

Don’t believe it???

Go ahead and hire some bad ones and let me know how that works…

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Added by Jim Kristoff on July 27, 2011 at 8:17am — 18 Comments

A Leaders Responsibilities

What does it take to lead in today’s world??

What are the ingredients that go into making a good leader??

Good question.

First of all, you need to understand the responsibilities…

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Added by Jim Kristoff on July 26, 2011 at 7:48am — 5 Comments

Rules for Managers

Over the years I have made plenty of mistakes. Rather than keep track of the mistakes, I just made a list of the things I learned.

If you are an aspiring Manager, print this and keep it handy. You might find a helpful thought in there to use and make a difference.

Here is the list as it stands now. I have made changes as I learned something new. Hope you can use it to do something different or make a change.

Rules for Managers

1. You get all of the… Continue

Added by Leonard Buchholz on July 21, 2011 at 10:30am — 20 Comments

What is Accountability?

Just what is accountability???

The dictionary defines accountability as……

“The state of being accountable, liable or answerable”

HMMM…….Liable??

Sounds like someone is going to get in trouble……doesn’t it??

How about this definition of Accountability??????...........

…

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Added by Jim Kristoff on July 21, 2011 at 8:21am — 5 Comments

Why Coaching never ends!!

Have you ever heard this phrase??

In every conversation…someone is buying…and some one is selling…

Let me repeat that…

In every conversation…someone is buying…and some one is selling…

It could be a simple conversation…

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Added by Jim Kristoff on July 19, 2011 at 3:07pm — 4 Comments

How important is Coaching?

Coaching…or should I say…continual coaching… is THE… most important ingredient in running a successful business….

But with so much time…effort…and money being spent on coaching …why isn’t it more effective??

Let’s take a look at coaching as a whole…

It goes without saying…that coaching …as with…

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Added by Jim Kristoff on July 18, 2011 at 1:53pm — 13 Comments

Red McCombs - An American Icon

They don't make them like Red McCombs any more. Billy Joe (B.J. or Red, as he known) is a legend -- not just in automotive retail -- but in the history of American business.

When you have a few minutes, check out Brad Wernle's profile of MCombs in Automotive News. Wernle is one of the top reporters in automotive and does an awesome job of capturing…

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Added by Cliff Banks on July 5, 2011 at 9:36am — 1 Comment

Hater or Creator?

It has been said that “the world is divided into haters and

creators.”

Creators are people who believe in themselves and their ability to find solutions and act on them to Create whatever it is they desire in every aspect of their lives.

The first step to becoming a Creator is embracing the role of being a Creator because you will soon find yourself besieged by Haters.

So, how do we become Creators?

Creators are people who decide which direction… Continue

Added by Leonard Buchholz on June 20, 2011 at 1:15pm — No Comments

How To Be (And Make Others) Successful Selling Cars

(originally published 6/3/2011 on Dealer magazine)

The other day, I started thinking about all the friends I’ve made that I met because they bought a car from me. I’m not talking about acquaintance-type friends, I’m talking about people that are involved in my life, and have been for a long…

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Added by Arnold Tijerina on June 7, 2011 at 9:38am — 2 Comments

Disgruntled Service Personnel Need A Take

Ever find yourself with "disgruntled" Service Personnel and wondered "How did it get this bad?" You know people are getting "fed up" when you have top personnel (like a Superstar Service Advisor) give notice from seemingly out of nowhere or Customer complaints suddenly increase overnight or accidents start happening.

These are all signs that something is amiss.

You need to have a "Take."

Take a Moment and begin by opening the door of two-way communications… Continue

Added by Leonard Buchholz on April 13, 2011 at 4:19pm — No Comments

EXCELLENCE FOR SUCCESSNOW!

Going far beyond the call of duty, doing more than others expect - this is what EXCELLENCE is about. And it comes from striving, maintaining the highest standards, looking after the smallest detail, and going the extra mile. EXCELLENCE means caring - it means a special effort to do more.…

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Added by Travis Snow on February 16, 2011 at 4:00pm — No Comments

100 ways for Leadership SUCCESSNOW!

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Added by Travis Snow on February 16, 2011 at 3:00pm — No Comments

3 Strategies for Failure

There are 3 Strategies for Failure that many Service Managers and Fixed Operations Directors use (with little Success) to facilitate changes in their daily operations and the behaviors of Service Department Personnel.

Yet, these 3 Strategies are the most common response many otherwise capable Managers (and Dealer Principals) use over and over again with little to no results. This in turn leads to a downward spiral of resentment followed by anger followed by the inevitable angry… Continue

Added by Leonard Buchholz on January 20, 2011 at 10:53am — No Comments

Dealer Principals - Make A Commitment to Lead

I just got back from a 20 Group meeting and the more I speak to dealer principals the more I am excited about being in the automotive industry. I am very excited about helping dealer principals lead their business in digital marketing and social media strategies. That's right. Dealer principals as…

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Added by Brian Pasch on January 18, 2011 at 4:00pm — No Comments

Be A Self Developing Leader In 2011

In 2011 there won’t be a lot of time to stand around because everything is faster.

If you are waiting around waiting for someone to tell you “Hey…you…yes you…get some new skills!” then you are about to get run over like an empty paper cup on a New York city street there pal.

This is part 5 in a series on Leadership for 2011.

2011 will be exciting and challenging, no doubt about it.

Car sales are up, RV sales are up…and people are starting to recover… Continue

Added by Leonard Buchholz on December 27, 2010 at 9:45am — No Comments

Lead By Communicating In 2011

2011 promises to be a challenge for all of us.

One of the biggest you’ll face (if you have not already) is becoming more effective as a Communicator.

This is part 4 in a series on Leadership for 2011.

The Leader in 2011 is a vastly different Leader than one from 1991 or 1981. The changes in personnel, technology, training, communications and knowledge DEMAND a Leader that is a better Communicator than one from those eras.

When I came up through the… Continue

Added by Leonard Buchholz on December 20, 2010 at 9:18am — No Comments

Lead 2011, Not Manage 2011

In the Dealership we can find ourselves in a position where we are Managing more than Leading.

Typically, as the level of responsibility grows, so grows the level of administrative duties. These administrative duties include responsibility for how much to spend on light bulbs for the showroom floor to changing the shop supplies vendors.

Everything in the Dealership somehow manages to come across your desk, right?!

This is part 3 in the Leadership for 2011… Continue

Added by Leonard Buchholz on December 13, 2010 at 12:09pm — No Comments