Hey Auto Professionals -- catch up on last week’s latest and greatest automotive news stories and blogs from around the Web! In this edition of the Top 10, we’ve got articles about the best tips to streamline your dealership’s internal processes, how using multisource data can help automotive marketers, a hands-free Cadillac, and much more. …
ContinueAdded by Lisandra Ramos on October 20, 2014 at 9:36am — No Comments
Investing in self-managed live chat can be a big, yet profitable step for your dealership. It saves you money and allows you to connect with your online shoppers in a way that builds trust and starts lasting relationships before they even reach your physical store.
However, in-house live chat can be a bit challenging if you’ve never done it before. That’s why I’m sharing some quick tips to help any first-timers get started.
Added by Lisandra Ramos on October 15, 2014 at 9:03am — 2 Comments
According to Hubspot, emotional intelligence is the ability to absorb emotional cues and use it to guide behavior. It’s essentially the combination of personal and social competence(which are then divided into 4 skills: self-awareness, self-management, social awareness, and relationship management),…
ContinueAdded by Lisandra Ramos on September 25, 2014 at 3:15pm — No Comments
Happy Friday, Auto Dealers! As always, ActivEngage has the top 10 most interesting automotive articles from around the web --RIGHT HERE!
In this week’s post you’ll learn why you might be annoying your sales leads, what space station droplet tests could mean for the auto industry, and much more! Check them out!
10. Now There's a Fitness Tracker for Your…
ContinueAdded by Lisandra Ramos on August 29, 2014 at 12:30pm — No Comments
For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their…
ContinueAdded by Lisandra Ramos on August 27, 2014 at 3:30pm — No Comments
Is this a reasonable concern with dealers?
Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.
Is the ROI measured?
Can the dealer do a better job?
LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re…
ContinueAdded by Daniela Francheska Sherrod on August 26, 2014 at 11:49am — No Comments
The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important.
Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?
As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…
ContinueAdded by Lisandra Ramos on July 31, 2014 at 11:30am — No Comments
There was a time not too long ago when the live chat icon on websites was both a rarity and a novelty. Inquisitive site visitors would notice the live chat software prompts in the form of a button on their favorite Internet hotspots but would be too scared to click them for one reason or another. Those days are gone now and while thousands of upmarket and progressive…
ContinueAdded by Sam Jackson on May 7, 2013 at 2:30am — No Comments
ActivEngage has made perfecting your website easier than ever. With our free newActivEyeMap tool, we can help you find simple ways to improve your dealership’s onlineusability. This technology has already enabled us to help auto dealers make alterations to their sites that get more shoppers into your inventory and planning their next vehicle.…
ContinueAdded by Stephen Jackson on February 6, 2013 at 2:25pm — No Comments
The Handy Family of Dealerships has been around for quite some time. Established in 1952, Handy Automotive actually started out as Handy Truck and Trailer, a tractor trailer dealership. From this investment they were able to open John Deere farm equipment dealerships in Highgate Vermont. With time, they turned that dealership…
ContinueAdded by Ketty Colom on December 20, 2012 at 5:00pm — No Comments
Centreville, VA, (December 18, 2012) - Carfax and ActivEngage, Inc., the most trusted provider in automotive live chat, have teamed up to help dealers provide Carfax Vehicle History Reports™ to online shoppers through live chat. Carfax-subscribing dealers can make extensive vehicle history data available to used car shoppers in real-time during a live chat conversation, therefore creating an elite consumer experience on…
ContinueAdded by Ketty Colom on December 18, 2012 at 2:19pm — No Comments
They say imitation is the sincerest form of flattery, but I feel that being imitated means the imitator lacks the creativity to come up with ideas on their own.
Virtual Sales Associates (VSA’s) has become a popular title in the chat industry lately. ActivEngage coined this term in 2007 and now other chat…
ContinueAdded by Ketty Colom on December 11, 2012 at 10:52am — No Comments
Fellow Dealership Vendors - Would you like the best Live Chat Software for your own website for free? No Problem, just contact me, and I will get you started.
There is no obligation at all to do business with us, just wanting you to see and use what we have created.
This will be our top…
30 seconds might seem like a very small amount of time to you – but how long is it, really? Try closing your eyes and counting to 30.
One…
Two…
Three…
In the time it took you to perform this exercise, Google added $30,000 to its revenues, 500 iPhones were sold, and beams of light …
ContinueAdded by Stephen Jackson on October 15, 2012 at 11:41am — No Comments
I think we have a pretty great attitude in the auto dealer online community. For as long as I’ve been a part of it, I’ve observed dealers helping each other by sharing marketing tactics and Internet strategies. The daily…
ContinueAdded by Stephen Jackson on July 11, 2012 at 10:19am — No Comments
As more consumers are using the web to research and communicate with dealerships before they decide to purchase a vehicle, it is important to understand the value of live chat and the power behind establishing a relationship between the…
ContinueAdded by Ketty Colom on July 5, 2012 at 9:47am — No Comments
Added by Justin Braun on March 13, 2012 at 9:44am — No Comments
Added by Justin Braun on February 27, 2012 at 10:03am — No Comments
What if you could spot engaged and ready-to-buy shoppers as they browse your dealership website in real-time? How would that transform your Internet Business?
More and more auto dealers are …
ContinueAdded by Justin Braun on February 21, 2012 at 9:51am — No Comments
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