Anne Fleming's Blog – November 2016 Archive (1)

How Your Dealership Can Capitalize on Emoji’s

Last time, we discussed how imperative it is for your sales advisors to recognize, understand and empathize with the emotions of each buyer. Discerning emotions can impact the approach and the sale. And this, readers, directly influences your dealership’s reputation!

Women & Reviews: A Closer Look…

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Added by Anne Fleming on November 9, 2016 at 10:42am — 1 Comment

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