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Leadership and Process matter more than you think when it comes to a successful service drive. Are… Tags: service, drive Jeff Cowan Oct 14, 2014 160 views
How can you tell if you are leaving money on the table in your Service Drive? If you don't know, yo… Tags: profits, dealership Jeff Cowan Oct 8, 2014 190 views
These three topics should never be discussed with customers. What do you do if THEY bring them up?… Tags: ops, dealership Jeff Cowan Sep 30, 2014 192 views
Something as easy as this, when incorporated into your service drive, can produce at least a 3/10th… Tags: ops, dealership Jeff Cowan Sep 24, 2014 138 views
Do you know the biggest reason sales are missed on the service drive? Because these three most impo… Tags: dealership, parts Jeff Cowan Sep 17, 2014 207 views
The first in a series of 10 tips taken directly from my new 2014 2-Day workshops "The 6-Step Road t… Tags: sales, advisors Jeff Cowan Sep 12, 2014 120 views
Customer lounge commercial free tv. Watch after 30 seconds as the broadcast flips to a dealer comme… Tags: digital, marketing Todd Katcher Jul 17, 2014 58 views
Customer lounge dealerTV provides dealers a marketing platform for service lounges including conten… Tags: digital, marketing Todd Katcher Jul 17, 2014 44 views
JM Lexus, the largest Lexus Dealership in the world, endorses the Touch-Screen kiosks for Car Deale… Tags: digital, marketing Todd Katcher Jul 17, 2014 44 views
service menu for car dealers integrated with xtime service crm. shown here with integrated bg addit… Tags: honda, factory Todd Katcher Jul 12, 2014 50 views
BG Service Menu coupons are video based and can be remotely updated and customized with the dealer… Tags: menu, dealer Todd Katcher Jul 12, 2014 47 views
Why customer service is so important to us? Taryn Murphy Customer Relations Director The All New Al… Tags: TX, The MANNY LUNA May 17, 2014 64 views
The tire search touch-screen kiosk at JM Lexus provides a valuable tool for the largest Lexus Deale… Tags: touch, support Todd Katcher Apr 25, 2014 30 views
Jim Jensen, Senior Director of Product Management, discusses the recent name change from MPi to Aut… Tags: ops, service Richard Holland Feb 7, 2014 42 views
www.automate.com Introduces Multi-Point Inspection for Mobile. Increase efficiencies, improve custo… Tags: lane, service Mike Esposito Feb 5, 2014 42 views
What can you learn from your mailbox these days? Which memo did you get? Get valuable sales tips f… Tags: workshops, advisor Jeff Cowan Nov 14, 2013 17 views
Jeff explains how the concept of "Every Car. Every Time." and the proper sales training can help us… Tags: workshops, advisor Jeff Cowan Nov 8, 2013 294 views
Why Talking About Your Troubles With Your Customers Will Have The Same Effect As Having Bad Breath Tags: education, managers Jeff Cowan Sep 18, 2013 102 views
SPECIAL WEBINAR ANNOUNCEMENT!! Click on the video from Jeff Cowan below: Title: Myths and Facts: U… Tags: pro, talk Jeff Cowan Jun 27, 2013 44 views
Don Reed talks about the Service Advisor and Training. Tags: training, expense Leonard Buchholz Sep 21, 2012 93 views
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