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DealerBuilt Account Manager Mike Correra shares why dealerships should pay attention to the languag… Tags: customer, advisor Mike theCarGuy Correra Apr 9, 2019 10 views
Warranty in a dealership is similar to a race. The tech, advisor, and admin are all key players wit… Tags: admin, advisor AWN INC Dec 6, 2017 26 views
Have an employee that needs a strong sales process foundation? 90-Day Boot Camp is the MOST IMPORTA… Tags: hire, new Richard Keeney Oct 23, 2017 35 views
Leadership is essential to your customers as much as it is to your employees. Are you setting the p… Tags: top, employees Jeff Cowan Jan 28, 2015 140 views
The person who is in control in any given situation is the one who puts themself in the position to… Tags: training, performance Jeff Cowan Jan 28, 2015 228 views
Do you wear your work uniform with the same pride as you do when wearing your favorite sports team'… Tags: professional, advisor Jeff Cowan Jan 14, 2015 140 views
Watch the interview with Jim Graham, Owner of Santa Margarita Ford, to learn what Owners and Manage… Tags: professional, advisor Jeff Cowan Jan 1, 2015 146 views
Silent Night, Holy Night? Let's be sure to remember what is important during this holiday season! Tags: year, new Jeff Cowan Dec 24, 2014 83 views
The myth that "Putting Family Before Business Means You're Sure to Fail", and why it is just that -… Tags: increase, profits Jeff Cowan Nov 30, 2014 47 views
The debate over whether training certificates should expire continues. Here's my reasoning behind w… Tags: person, professional Jeff Cowan Nov 25, 2014 77 views
I can't think of any other job that's more fun and more exciting than the profession of selling. At… Tags: profits, retention Jeff Cowan Nov 12, 2014 194 views
The excuse "My customers don't have money" isn't new. Here's why this excuse doesn't fly. Watch Tip… Tags: d20, profits Jeff Cowan Nov 12, 2014 182 views
You may be the best at greeting customers, building rapport and asking the right diagnostic questio… Tags: customer, retention Jeff Cowan Nov 3, 2014 207 views
These three topics should never be discussed with customers. What do you do if THEY bring them up?… Tags: ops, dealership Jeff Cowan Sep 30, 2014 192 views
Something as easy as this, when incorporated into your service drive, can produce at least a 3/10th… Tags: ops, dealership Jeff Cowan Sep 24, 2014 138 views
Do you know the biggest reason sales are missed on the service drive? Because these three most impo… Tags: dealership, parts Jeff Cowan Sep 17, 2014 207 views
What can you learn from your mailbox these days? Which memo did you get? Get valuable sales tips f… Tags: workshops, advisor Jeff Cowan Nov 14, 2013 17 views
Jeff explains how the concept of "Every Car. Every Time." and the proper sales training can help us… Tags: workshops, advisor Jeff Cowan Nov 8, 2013 294 views
Don Reed talks about the Service Advisor and Training. Tags: training, expense Leonard Buchholz Sep 21, 2012 93 views
Use these 3 tips to start Increasing Your Service Department Results. www.dealerprotraining.com www… Tags: profit, sales Leonard Buchholz Jul 13, 2012 52 views
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