All Videos Tagged customer (157)
Improving efficiencies in the pre-owned vehicle process with Ed French and Dennis McGinn.
Hear why Ed French says all dealers should consider “making the used car market the centerpiece of… Jim Leman Mar 24, 2021 102 views
The Benefits of Video Email
VP Business Development, Rohan Armstrong, discusses the benefits dealers can gain from using video… Timmy D. James Aug 21, 2020 51 views
Your Maximum Effort Will Become Minimum Expectation
Thank you James Klaus and Dealer Teamwork LLC for sharing a video that has brought Customer Service… Micah Birkholz Apr 16, 2020 37 views
The Importance of a Seamless Customer Experience - fusionZONE Automotive
CEO Ed Barton shares why dealerships who provide a seamless experience for customers in their trans… Ed Barton Feb 27, 2020 14 views
Creating an Emotional Attachment with Customers Through Video
Lehel Reeves explains a proven method that creates an emotional attachment with customers and sells… Lehel Reeves Jan 16, 2020 14 views
Why Branding is Important
Mike Corerra shares why branding is important to keep a dealership top of mind for its customers. Mike theCarGuy Correra Jan 10, 2020 23 views
The Importance of Understanding the Tools You Have
MIke Trasatti shares why dealers and their staff should go beyond simple training and aim for under… Michael Trasatti Jan 6, 2020 20 views
Building Relationships Within the Organization
Mike Trasatti shares why building relationships within your organization is scary but vital to succ… Michael Trasatti Dec 26, 2019 39 views
How Dealerships Can Overcome Customer Skepticism in Service
Mike Correra shares a simple way for dealers to legitimize recommended services and overcome any cu… Mike theCarGuy Correra Dec 12, 2019 33 views
Why Do Video Blogs?
Mike Trasatti shares why video blogs are an important asset. Michael Trasatti Dec 9, 2019 15 views
CarMax is winning by Playing Moneyball
Scot Eisenfelder explains how CarMax enjoys tremendous market value by leveraging its data in every… Scot Eisenfelder Dec 6, 2019 27 views
Optimizing the Dealership's Social Media Efforts
Mike Correra shares advice on why it is important that dealerships ensure their staff is aware of t… Mike theCarGuy Correra Nov 22, 2019 25 views
How Using Industry Jargon Can Cost You Sales
Mike Correra shares how using industry jargon with customers can cost your dealership sales. Mike theCarGuy Correra Nov 15, 2019 67 views
A Key Piece to a Winning Organization
Mike Trasatti shares a key piece of advice every dealership should practice in order to increase th… Michael Trasatti Nov 3, 2019 18 views
One Way to Stand Out When Following Up with Customers
Mike Correra shares a way that dealerships can stand out to their customers on special occasions. Mike theCarGuy Correra Nov 1, 2019 33 views
Keeping Your Dealership Involved in Your Community
Mike Correra shares why keeping your dealership involved in your community can help increase brand… Michael Trasatti Oct 25, 2019 26 views
#WittsWiseWords: Telling Isn't Selling
Salespeople often throw out some vehicle features, hoping one will pique the interest of the consum… Bill Wittenmyer Oct 21, 2019 19 views
Training Needs Follow Up
Mike Correra explains why investing in training can backfire if there is no follow-up in this video… Mike theCarGuy Correra Oct 18, 2019 31 views
#WittsWiseWords: Do You Know What Your Competitors Are Doing
Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you dete… Bill Wittenmyer Oct 14, 2019
60 views
How Video Leads to More Sales
Lehel Reeves shares why consumers prefer video and how dealerships can lose sales if they fail to p… Lehel Reeves Oct 11, 2019 31 views
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