Are you building value during your presentation/demonstration?

In Part 3 of this series I'll go over the issue of spending some time outside of work perfecting your skills.  As we know in the automotive industry when you start your career most never receive any real training or if there is…

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In the city I live in, there is a run down, nasty looking house taking up some prime commercial real-estate that I'm pretty sure every Realtor in town has taken a crack at trying to sell. Seriously! Every couple of months there is a new sign out front from some poor real-estate…

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(This is part 1 in a series)



Recently a student asked me what attributes compel an individual to be a great salesperson in the retail automobile business.  As I pondered the question I inquired of the student how he would describe a "Great Salesperson."  He immediately answered, "One whose sales production always leads the board, whose grosses…

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I have trained this for years to salespeople new in the business as well as veterans and it is a great tool to bypass objections and help when a Manager or fellow salesperson takes a tun on a customer. Now before we go to far, this also is a way to make sure your process is streamlined and you don't have a rogue salesperson on you hands...you know the guy the manager asks " did you ask them about money down?" oh yeah boss they said no money down" then you go in and say we need $3000.00 down…

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There is one word every Service Advisor needs to hear.



This word is the key to their future...whether they become a top-notch superstar a middle of the road average Joe or a washout...they need this word.



It defines greatness as well as highlights deficiencies.



The word is...No.



Since our Company trains in Dealerships all over the country, we are exposed to every possible version of Service Advisors imaginable.



From the greenpea who is day… Continue

Landmark Training Blog Sight

 

“Our industry needs more nurturers and fewer managers.” 

What does that statement mean to you?

The trend in our industry is to hire people based on tenure and experience rather than talent and skills.  How many sales people and…

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