All Blog Posts (11,907)

7 Tips to Turn Sales Appointments into Closed Deals

Today's customers expect and demand a fantastic experience. From initial research to the showroom visit, delivering a great experience at every touchpoint will give you a distinct advantage over your competition and help you win deals.


My last blog, 7…


Added by Cory Wright on September 25, 2019 at 1:15pm — No Comments

CARFAX Canada VIN Scan Integrates with Inovatec to Provide Unmatched Vehicle Insights

Inovatec Systems Corp. has chosen CARFAX Canada VIN Scan to help power their industry-leading, cloud-based lending software solutions. The partnership enables Inovatec users to adjudicate lease and finance applications with greater efficiency and accuracy.

CARFAX Canada has billions of data records from thousands of unique sources, including data that can't be found anywhere else. VIN Scan leverages this information to provide high-level insight into key vehicle attributes. The system…


Added by John Sternal on September 25, 2019 at 12:02pm — No Comments


Amid Ongoing General Motors Strike, the Cadillac Escalade Payment Increases by Nearly 40%, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings for the month of September.  While the majority of automotive brand prices remained steady into September, some GM models saw price increases. 

The Cadillac Escalade increased in price by $326.94 this month, bringing its monthly payment to $799 per…


Added by John Sternal on September 25, 2019 at 9:10am — No Comments

The Mar-Kee Group Announces Website Redesign for eAutotraining

Daphne, AL — September 23, 2019 — The Mar-Kee Group relaunches with a completely new design to make sales training resources easier to navigate and faster to access for automotive dealerships, boat dealerships, and recreational vehicle…


Added by Richard Keeney on September 24, 2019 at 3:30pm — No Comments

The Shibuya Crossing of Your Dealership

The Shibuya Crossing holds the title of the world’s busiest intersection. Based in Tokyo, the intersection claims that more than 3,000 people cross in one traffic light cycle. A quiet, motionless countdown quickly consumes the street as a chaotic experience which some like to the equivalent of marbles falling…


Added by Jim Flint on September 24, 2019 at 8:29am — No Comments

Engaging Your Community

Thank you again for joining us in our video series, Ali Reda’s Road to Sales Success. We’re here to give you all the tools we have, to help you achieve the life of your dreams, and to make sure that you know it is possible. You see, there is no glass ceiling. When you believe, your life will change.

Are you still 100%…


Added by Damian Boudreaux on September 23, 2019 at 1:30pm — No Comments

Who is Eating Your Profits?

Sometimes you have to get rid of a bad apple. This article is an oldie, but goodie from our archives.

-by Sally Whitesell for AutoSuccess Magazine.

Terminating someone is never pleasant and not to be taken lightly. As a former service manager I only had to fire one service advisor -and I did not make that decision lightly. However, in…


Added by Sally Whitesell on September 20, 2019 at 3:49pm — No Comments

7 Tips to Turn Sales Calls into Customer Appointments

More than ever before, customers are turning to the internet to research and shop for vehicles. This shift in behavior makes phone calls even more critical. Instead of visiting the dealership to ask vehicle questions, shoppers are turning to their phones. 


In my last blog, “…


Added by Cory Wright on September 20, 2019 at 10:32am — No Comments

Fast vs First to Market

In a business where speed wins, first steps can lose. 

Reasoning being—the distinct possibility—like is the case in any race—that you could jump the gun. Sure, creating a market sounds exciting, but in today’s…


Added by Jim Flint on September 20, 2019 at 9:46am — No Comments

Write Service Podcast: Episode 70- Q & A with Jeff Cowan- Service Advisors MUST LISTEN!

This week, Jeff does some Q & A from his viewers! After Jeff had been on the road for a few weeks at various dealerships and service drives, it seemed like some questions became prominent as "hot topics"! Stay tuned to hear his answers in regards to technology, service advisor kiosks, upcoming training opportunities, and much more! If you want your questions answered, please write in to or simply visit! Copyright 2019 Wm Jeff…


Added by Jeff Cowan on September 19, 2019 at 12:00pm — No Comments

How Will Robots Affect Driver Safety?

Several manufacturers, including Tesla, have rolled out some “innovative” features that include self-driving technology. At first glance, consumers like this type of vehicle technology because it typically means that these vehicles are fuel-efficient, use advanced technologically and are, frankly, cool. However, there are hazards involved with this advanced…


Added by Dan Beres on September 19, 2019 at 10:24am — No Comments

Lease Credit Approvals Dip Slightly To 68.9% in August

Lease Approval Ratings Drop Slightly in August Following Increase in July, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 68.9% approval rate in August, a slight dip from the July rate of 69.1%.


August experienced a higher number of applicants with qualifications for taking over another person’s lease, as well as the highest number of applicants year-to-date. The month had a slightly lower approval…


Added by John Sternal on September 18, 2019 at 3:48pm — No Comments

SureSale Certified Increases Used Vehicle Sales and Turn Rates for North Carolina Dealership

 New case study shows how Reed-Lallier Chevrolet leveraged this one-of-a-kind CPO program to increase used vehicle sales 30% YOY as local market saw declines[1]


Los Angeles, CASeptember 18, 2019 – SureSale Certified today released a new case study conducted with North Carolina’s Reed-Lallier Chevrolet that offers a compelling snapshot of…


Added by Crystal Hartwell on September 18, 2019 at 12:10pm — No Comments

Stop being lead-centric. It’s about the customer experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win the business. To deliver the best experience possible, you must maintain expertise about your customers and their shopping behavior.


The average consumer today visits only one or two dealerships…


Added by Bill Wittenmyer on September 18, 2019 at 9:22am — No Comments

Understanding Finance

Ladies and gentlemen, we are back with our video series, Ali Reda’s Road to Sales Success! We’re talking about the obstacles that Carlos is finding as he’s approaching the end of his second month in the business. If you don’t know about him yet, let me bring you up to speed. Carlos is a new salesman at Les Stanford, and Ali Reda is his immediate manager and coach. We want to take…


Added by Damian Boudreaux on September 17, 2019 at 1:30pm — No Comments


Today’s dealerships must be completely focused in on fixed operations performance. General Motors going on strike is just one concern of many related to new-car sales. Shrinking new-car margins are here to stay, and so is your dependence on fixed operations.

Everyone must be concerned about expenses…


Added by Rob Gehring on September 17, 2019 at 9:00am — No Comments

Top Anti Phishing Softwares that are Affordable

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As the security threat is increasing more, people look…


Added by Samuel on September 16, 2019 at 8:30am — No Comments

The Power of Artificial Intelligence (AI) is about augmenting NOT replacing

While much has been written about how the “bots” are coming and will threaten to automate everyone’s job, the reality is that Artificial Intelligence (AI) is about automating mundane tasks to improve the customer experience and better scale human interactions for solving the complex and unique issues.


Machine Learning (ML) is all about feeding…


Added by Anthony Giagnacovo on September 13, 2019 at 10:32am — No Comments

Use Data to Improve the Customer Experience

When we think of using customer data, it’s often in the context of marketing. I’ve written previously on how…


Added by Courtney Evans on September 13, 2019 at 10:30am — No Comments

What Dak’s Contract Means

Tom Brady makes $15 million per year. A few months ago Dak Prescott turned down $30 million a year. Financially speaking then he’s at least 2x the value or the player Brady.

Not necessarily. Analytics matter in today’s competitive industries. 

Touchdowns. Interceptions. QBR. Percentage of completions. The numbers are endless, but…


Added by Jim Flint on September 13, 2019 at 7:30am — No Comments

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