ALBANY, N.Y. – June 1st, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Ristken Software Services has integrated its core enterprise level technology solutions for auto retailers with Auto/Mate's dealership management system (DMS). Ristken's MenuPro™ and Pro Tracking™ platforms, as well as its eBusiness Service Provider Access Network™ (SPAN), are now fully accessible for dealerships using Auto/Mate's…
ContinueAdded by Mike Esposito on June 1, 2015 at 9:33am — No Comments
St. Louis SEO Company Breaks Tradition With Money Back Guarantee
Local SEO Company does the unbelievable by offering small business owners an iron-clad money back…
ContinueAdded by JB Floyd on June 1, 2015 at 8:30am — No Comments
Every dealership has seen this customer—the one who demands to be reimbursed for damage they claim happened while the car was in the dealership’s care, or because of faulty service work. You might find it challenging to deal with these customers, especially when you don’t believe your team is at fault. So what is the best way to handle them?
To help answer…
ContinueAdded by Richard Holland on May 28, 2015 at 9:23am — No Comments
Life in the retail automotive industry is taxing. Managers and employees work long hours and, in many cases, are with their co-workers more than they are with their families. Miscommunications, tension or arguments can detract from the efficiency of the dealership, and thus decrease overall profitability.
Technicians and service advisors work very closely…
ContinueAdded by Richard Holland on May 21, 2015 at 8:45am — 4 Comments
SEO WITH A GUARANTEE?
Tired of Broken Promises? If you could be on the 1st Page of Google, with a money back guarantee, would you the be type company that would close and take care of those leads?
The Great Recession of 2008! Remember the Great Recession of 2008? How everyone was impacted…
ContinueAdded by JB Floyd on May 20, 2015 at 8:30am — No Comments
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – May 18th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has received a Platinum award in the 2015 Auto Dealer Monthly Dealers' Choice Awards. This year marks the second time that Auto/Mate has received a top ranking in the publication's annual award program, which recognizes the industry's best product and service providers. Winners of the Dealer's Choice…
ContinueAdded by Mike Esposito on May 18, 2015 at 10:46am — No Comments
As part of doing business in today’s fast-paced world, inevitably we all have to adopt new technology to make things run more efficiently. Whether it’s a CRM, a call-tracking system, or a new DMS, it’s not usually met with a big welcome from all employees when the time comes to implement it. Most people don’t like change. Not necessarily because they are afraid of it, but…
ContinueAdded by Richard Holland on May 14, 2015 at 12:18pm — 1 Comment
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – May 11th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lead Information Services, LLC (LIS) a developer of internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has fully and successfully integrated its solutions with Auto/Mate's dealership management system…
ContinueAdded by Mike Esposito on May 11, 2015 at 11:08am — No Comments
For Immediate Release
Albany, N.Y. – April 27th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that it ranked number one on the Top Workplaces 2015 report compiled…
ContinueAdded by Mike Esposito on April 27, 2015 at 11:50am — No Comments
Twitter Can Be Used For Business Branding?
Twitter is a social networking and micro-blogging service that has about 248 million active users as of 2014. When using this program, people send short…
ContinueAdded by JB Floyd on April 22, 2015 at 7:30am — No Comments
Training and consulting with America’s car dealers is both fun and frustrating. Fun, because selling cars at retail presents one of the most challenging and (yes) entertaining pursuits one can endeavor to undertake. Frustrating, because car dealers have been presented with so many “quick fixes,” “magic bullets,” and “game-changers” over the past 100+ years that most…
ContinueAdded by Steve Stauning on April 8, 2015 at 9:00am — 4 Comments
ALBANY, N.Y. – April 6th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the release of a free eBook titled "The Auto Dealer's Ten Step Guide to Creating Customer Loyalty: No Customer Loyalty Program Needed!" The eBook shares management and leadership principles proven to increase customer loyalty and generate higher profits, such as focusing on employee…
ContinueAdded by Mike Esposito on April 6, 2015 at 11:14am — No Comments
ALBANY, N.Y. – March 23rd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that DealerPeak, a leading provider of enterprise Customer Relationship Management (CRM), lead management and website solutions to auto retailers, has completed integration with Auto/Mate's Dealership Management System (DMS). Auto dealership groups using both Auto/Mate and DealerPeak…
ContinueAdded by Mike Esposito on March 23, 2015 at 8:59am — No Comments
ALBANY, N.Y. – March 16th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced that Dave Druzynski, Director of Human Resources at Auto/Mate, will present "Social Media in Hiring and Employment" at the upcoming Innovative Dealer Summit in Denver, CO on April 7th and 8th, 2015. In his presentation Druzynski will share the current laws and practices that impact a dealership's use of social media in the hiring process.…
ContinueAdded by Mike Esposito on March 16, 2015 at 11:25am — No Comments
Real-time data delivery improves customer service & retention opportunities for auto dealers
ALBANY, N.Y. – February 23rd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced it has integrated its dealership management solution (DMS) with VinSolutions' (www.vinsolutions.com) all-in-one management, sales and service…
ContinueAdded by Mike Esposito on February 23, 2015 at 12:12pm — No Comments
Automotive News recently carried a story about a lawsuit filed by Subaru of America against one of their franchisees. The lawsuit accuses a Southern California dealership of falsifying 224 CSI surveys in an effort to increase their CSI scores. This was after…
ContinueAdded by Richard Holland on February 19, 2015 at 9:20am — No Comments
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – February 16th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced its President and CEO Mike Esposito will speak at the INSIGHT15 Customer Loyalty and Retention Conference, March 24th through March 26th at the Rosen Shingle Creek in Orlando, FL. Esposito will present "A Better Way to Customer Loyalty: Focus on Employees First, Customers Second" to auto dealers attending the…
ContinueAdded by Mike Esposito on February 16, 2015 at 10:05am — No Comments
How long? How long before we get away from the past images of the shyster? The all about me, just in it for the quick buck ? The compassionless shark? .........The answer lies within us.
I've been blessed to have witnessed a rather curious cycle, perpetual in nature, yet new to each generation of car people.
Each generation despises the old car dogs and feel…
ContinueAdded by Roger Williams on February 16, 2015 at 5:00am — No Comments
With a steadily improving economy and declining unemployment rates, the automobile industry is geared up to experience another year of expansion and progress. While this is great news, it would be wise to consider that just as customers now have more choices when it comes to buying or servicing their vehicle, employees (and prospective employees) also have more options than they did just a few years ago. In general they no longer feel quite so loyal to their position, nor do they fear…
ContinueAdded by Richard Holland on February 5, 2015 at 9:20am — No Comments
ALBANY, N.Y. – February 2nd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the launch of a new website with more dealership management system (DMS) educational resources for auto dealers. The new website is easier to navigate and optimized for mobile devices, so dealers can access the latest company news and DMS information on the go.…
ContinueAdded by Mike Esposito on February 2, 2015 at 9:00am — No Comments
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