All Blog Posts Tagged 'retention' (328)

MPi Releases EDGE Mobile for Service Advisors

MPi Releases EDGE Mobile for Service Advisors, Helps Auto Dealer Service Departments Maximize Customer Upsell and Profitability

 

Las Vegas, NV, August 1, 2011, MPi (www.mpi-edge.com) the leading provider of vehicle inspection tools, processes, and consulting for auto dealer service departments, today announced the release of…

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Added by sara callahan on August 1, 2011 at 8:54am — No Comments

MPi Releases EDGE Mobile for Service Advisors, Helps Auto Dealer Service Departments Maximize Customer Upsell and Profitability

Las Vegas, NV, August 1, 2011, MPi (www.mpi-edge.com) the leading provider of vehicle inspection tools, processes, and consulting for auto dealer service departments, today announced the release of EDGE Mobile for Service Advisors

 

EDGE Mobile is an effective sales tool developed for auto dealership service advisors to…

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Added by sara callahan on August 1, 2011 at 8:52am — No Comments

MPi Releases new eBook for Auto Dealers: Earning the Green Light to Customer Upsell Profitability

Las Vegas, NV July 18, 2011 —The ability to add legitimate line items to every repair order is a proven way for auto dealers to boost parts and labor profits – and retain customers, yet many fail miserably at the upsell process. To help auto dealers in this upsell process, MPi (www.mpi-edge.com) the leading provider of vehicle inspection tools, processes, and consulting for auto dealer service departments, today announced the release of a new eBook, Earning… Continue

Added by sara callahan on July 18, 2011 at 8:24am — No Comments

MediaTrac Releases the Auto Retailer’s Ultimate ‘How-to’ Guide to Customer Loyalty & Retention Program Set Up, Management & Measurement

SAN RAMON, CA – June 27, 2011 – Auto retailers using a third-party loyalty program can achieve significant retention increases of 20 percent and more. MediaTrac™, a marketing technology company providing customized frequency marketing, customer loyalty, retention and media tracking programs for auto dealers, today released the new white paper “The Auto Retailer’s Ultimate ‘How-to’ Guide to Customer Loyalty & Retention Program Set Up,…

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Added by sara callahan on June 27, 2011 at 11:09am — No Comments

The Value of Your Customer

A portrait of your company is taken every day by the way your customers are treated. It is developed every time your customer interacts with the company. The interesting thing about this portrait however it is that it can change quickly into a thing of beauty. It changes by the choices made and the value placed on…

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Added by Rob Gehring on April 21, 2011 at 2:42pm — 1 Comment

Moving the Needle #1

Today's Dealerite Blog

Added by Michael Abrams on March 9, 2011 at 3:21pm — No Comments

Go to the next level now

 

I am thankful to have had the opportunity to work at my past location for five years. That opportunity allowed me creative freedom to make a substantial difference in the betterment of the automotive industry. 

Although I finished 2010 with an 87.8% retention rate; which happened to be the highest first year retention in the entire Nation for the Nissan Corporation, I realized several months ago that I had taken the store as far as I was able to take it.

In those 5…

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Added by Ryan C Hall on February 26, 2011 at 3:00pm — No Comments

They are YOUR CUSTOMERS...and you can have them or get them back!!!

When you drive by a Midas, Jiffy Lube, Wal-Mart Service Center, Grease Monkey, Pep Boys, or whatever in your market and see a vehicle that’s your brand, do you ever wonder? Wonder if your dealership sold it… and why is that vehicle not in your service department since it is your…

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Added by Jessica Russell on October 20, 2010 at 4:15pm — No Comments

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