Everyone knows that eyes are more vulnerable to accident and injury than any other part of your body. Just one small, even microscopic foreign particle can do serious or…
Added by John Fuhrman on March 1, 2012 at 9:30am — 2 Comments
USA Today talks to TK Carsites' Richard Valenta and Matt Funk about how dealerships use social media to sell more cars. Before customers visit the inventory lot, they've already visited the dealer's website.
Read the full article @…
ContinueAdded by Brian Torrez on February 23, 2012 at 1:09pm — No Comments
How often do your sales consultants or sales managers have to respond like this to customers to whom they’ve just presented or demonstrated a used vehicle?
“Don’t worry about that clunking noise we heard. I’ll have a technician get it fixed in a jiffy.”
“That smell will go away as soon as the carpets are thoroughly dried out.”
“After we do a front end alignment, it won’t pull to the right…
ContinueAdded by Garry House on February 23, 2012 at 12:19pm — No Comments
Find out how well your program rates in these four areas. Make sure that the money you spend on HR programs goes to hiring and retaining the best employees who in turn improve your overall bottom line.
Average Revenue by Employee
Divide your overall revenue by total number of employees. Your goal is to increase the average revenue by employee year over year. If you hire and retain the right employees, they…
ContinueAdded by Brian Torrez on February 13, 2012 at 2:34pm — No Comments
Read the full KPA February 2012 Newsletter articles @ http://kpa.co/February2012newsletter…
Added by Brian Torrez on February 13, 2012 at 1:48pm — No Comments
TAMPA, FL, February 11, 2012 - That's Us Technologies, Inc.'s LotVantage software was recently named 2011 Vendor of the Year by Dunn Rite Auto. This award goes to the vendor which has out-performed all others in the category of sales and marketing. The award is voted upon by all managers and staff.
"Congratulations to LotVantage on their outstanding service and dedication to Dunn Rite Auto and our customers," said Mike Richardson, General Manager of Dunn Rite Auto. "I would like…
Added by Andrew Compton on February 13, 2012 at 9:14am — No Comments
Everyone knows that eyes are more vulnerable to accident and injury than any other part of your body. Just one small, even microscopic foreign particle can do serious or…
Added by Brian Torrez on February 8, 2012 at 4:20pm — No Comments
Lafayette, CO (KPA, January 31, 2012) – Preliminary figures from the Equal Employment Opportunity Commission, as reported by The New York Times, show complaints of harassment totaled 8,341 in the 2011 fiscal year. To help dealerships with the persistent problem of harassment in the workplace, KPA has released a new online training course that…
ContinueAdded by Brian Torrez on February 1, 2012 at 5:30pm — No Comments
Chicago, Illinois – January 30th – Dealer e Process, the highest rated chat vendor in the country, is proud to announce the launch of the Live Chat Challenge. Dealer E Process is looking for 30 dealers who do not already have Dealer E’s award winning Proactive Managed Live Chat. These dealers will get Dealer E Process live chat on their website free for 30…
ContinueAdded by Dave Page on January 30, 2012 at 5:14pm — No Comments
CarChat24 is going to have an Extended Beta with approved volunteer Beta test dealers to make sure our final version after Beta will be exactly the way our clients (Car Dealers) want it. Approved dealers who actively participate will be offered the free use of our premium chat software for up to 2 months, and may also qualify for our free 24/7 Staffed Back-Up support.
Offer: Approved dealers who are willing to actively…
Added by Shereef on January 23, 2012 at 2:44am — No Comments
Right now, automotive dealerships across the globe are seeking ways to sell more vehicles in a market that appears to be on the upswing. 2012 will see a majority of dealerships dedicating more resources to their …
ContinueAdded by Justin Braun on January 19, 2012 at 8:00am — No Comments
Are leads from live chat really leads?
If you are the general manager of a dealership that has never used automotive live chat service or software, you’re probably…
ContinueAdded by Justin Braun on January 5, 2012 at 11:53am — No Comments
What a year we've had. There were ups and downs, but I'm so looking forward to next year. I had the privilege of working with enough dealers to see an even bigger need for training in 2012. But, my challenge is not that I see it, but getting dealers to see it as well. As many in my industry know, the most common objection to training of any kind is that the dealer has it handled. They just don't see a need. In my opinion, many of them just don't see!
For example: Follow-up. …
ContinueAdded by John Fuhrman on December 30, 2011 at 9:30am — 2 Comments
You cannot manage what you can’t measure. As more and more consumers flock to your dealership website, you must focus your attention to optimizing the ease of which your prospects obtain information about you. …
ContinueAdded by Justin Braun on December 29, 2011 at 9:00am — 2 Comments
We all have one week of work before 2011 becomes a collection of files to be stored away. Sure, we'll go back and get some things for this years taxes. Perhaps even take a look at some trends that occurred during the year. But what are the things that will make 2012 a better year for you? Chances are, there will be talk of improvement, higher numbers, better grosses, and maybe even a reduction in expenses. But, it will all fade before the Christmas decorations are taken down.
In…
ContinueAdded by John Fuhrman on December 26, 2011 at 12:00pm — No Comments
Best Chance Equity Communications from DMEautomotive automatically identifies and markets to customers “in equity” with current vehicle; helps dealers increase valuable late-model used inventory and generate new vehicle sales
Daytona Beach, FL -- December 15, 2011 – …
ContinueAdded by Crystal Hartwell on December 15, 2011 at 8:12am — No Comments
ActivEngage was honored to have its CEO and Co-Founder Todd Smith featured as a keynote presenter as the Ignite! Dealer Summit. Todd’s workshop highlighted more than 17 easy to use and powerful online tools and …
ContinueAdded by Justin Braun on December 14, 2011 at 9:00am — No Comments
Groundbreaking program dramatically expands the number of vehicles eligible for certification and increases consumer confidence and purchase protection
Venice, CA -- Mota Motors…
ContinueAdded by Crystal Hartwell on December 7, 2011 at 8:00am — No Comments
While the majority of my time is now spent trianing new salespeople, I still get to work with experienced teams on occassion. I enjoy this break, especially during this time of year. It's always easy to get new people to set high goals becasue they're still excited about their new career and want to make a great impression. Getting veterans to set goals is more like trying to get a college student to be done with a major paper BEFORE the night before!
As an expert in human personal…
ContinueAdded by John Fuhrman on December 5, 2011 at 8:00am — 1 Comment
What are you doing this Thursday? Besides eating and some football. Some will travel a bit and some will stay home. But too many may find themselves forgetting that this day is more than just a day off in the busy lives of those in the car business. I'm hoping to change that.
This year I am thankful for the new associations I've made. I am grateful for all of those who took the time to teach me more about this business as I grew. I want to sow my appreciation to the hundreds of…
ContinueAdded by John Fuhrman on November 22, 2011 at 6:30am — 1 Comment
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
1999
© 2024 Created by DealerELITE. Powered by