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Training Provider
WOMENCERTIFIED~SUSAN HAIR 561-309-7078~Communication

WomenCertified is the solution for women in search of a better buying and service experience. For the sales and service professional, WomenCertified is a proven training and certification program and membership website, rich with resources to help professionals increase sales through more effective... communication, appreciation and an enriched customer experience.

What WomenCertified is to Certified Members: •A unique and proven training program proven to give service and sales… Continue

Added by SUSAN HAIR on September 28, 2010 at 8:19am — No Comments


Solution Provider
Dreaming is not enough!

Dreaming is not enough. You have to go a step further and use your imagination to visualize, with intent! Forget everything you've ever been taught, and believe it will happen, just as you imagined it. That is the secret. That is the mystery of life.”

Added by MANNY LUNA on September 28, 2010 at 12:21am — No Comments


Training Provider
WOMENCERTIFIED~SUSAN HAIR 561-309-7078~Communication

WomenCertified is the solution for women in search of a better buying and service experience. For the sales and service professional, WomenCertified is a proven training and certification program and membership website, rich with resources to help professionals increase sales through more effective... communication, appreciation and an enriched customer experience.



What WomenCertified is to Certified Members:

•A unique and proven training program proven to give service and sales… Continue

Added by SUSAN HAIR on September 27, 2010 at 8:30am — No Comments


Training Provider
dealerElite Lady Members Week

The September 13, 2010 issue of Automotive News featured the 100 leading women in the North American Auto Industry.

How about dealerElite designating the week of September 26, 2010 dealerElite ladies week? Clear all male member…

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Added by Douglas R Manley on September 25, 2010 at 2:37pm — 7 Comments


Training Provider
Power of Mentoring

My radio blog from last week on the Power of Mentoring and benefits to both the mentor and the student. Guest call in from one of my mentors, David Fournier of www.restoringgrace.com .





Listen to internet radio with Lead The Team on Blog Talk…
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Added by Mike Phillips on September 25, 2010 at 9:30am — No Comments

How to tweet in key?

Twitter is a strange place. People speak in symbols and things can get very confusing very quickly. I was reticent to even get involved in it in the first place, but once I started really watching it and taking the time to learn the jargon, I quickly saw the value in it, particularly for building a brand and keeping name recognition with your clients.



I'm no "expert" in twitter and I'm sure there are ladies and gentleman on this website who can enhance what I'm saying, and I welcome… Continue

Added by Jos Myers on September 24, 2010 at 2:40pm — No Comments


Solution Provider
ADAPTABILITY

Being flexible enables you to adapt to changing circumstances readily. Resist doing things the same old way. Be willing to consider new options.

Added by MANNY LUNA on September 24, 2010 at 12:00pm — No Comments


Training Provider
Top 10 Ways To Get On HER Radar!!!!!

September, 2010 Every month is the month to make CONTACT!!

In many cases, women do not make purchases on the spot – at least not in the literal sense. Studies show that women tend to have 13 points of contact with a brand before making a purchase. Even “impulse” buys are often influenced by several previous encounters that influence her decision to buy.

Want to speed up the process and start making more contacts with prospects? Fall is a great time to reconnect. Here are 10 ways to… Continue

Added by SUSAN HAIR on September 24, 2010 at 8:32am — No Comments


Solution Provider
News release: Dallas Cowboys





Training at Cowboy Stadium was delayed after a player found an unknown white powdery substance on the ground.

Training was suspended while police and Homeland Security was called in. After analysis, experts determined that the white substance,…

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Added by MANNY LUNA on September 24, 2010 at 1:33am — No Comments

The Importance of a Coach

The Importance of a Coach…

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Added by Jack Higginbotham on September 23, 2010 at 12:56pm — 1 Comment


Solution Provider
The Greatest Storm...

Added by MANNY LUNA on September 23, 2010 at 10:11am — No Comments


Solution Provider
CURIOSITY.

An inquisitive, curious mind will help you seek out new information. Don’t be afraid to admit you don’t know it all. Always ask questions about things you don’t understand.

Added by MANNY LUNA on September 22, 2010 at 10:29am — 1 Comment


Training Provider
MY WAY - Simple Stupid Stuff

SIMPLE STUPID STUFF…

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Added by Douglas R Manley on September 22, 2010 at 5:01am — No Comments


Training Provider
Toyota Dealer Endorses One-Price Sales Sales Staff Writes Deals and Finalizes with a Menu Presentation!





For most dealers nationwide, a one-pricing sales strategy is a tough concept to accept. To even

suggest that their sales staff should be given the authority to finalize every

transaction at their desks and include the menu presentation without sending

any customer into “the box” is heart-stopping for them. What about banning the

F&I office altogether?…



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Added by Rebecca Chernek on September 21, 2010 at 3:43pm — 2 Comments

Harnessing The “Human” Mindset

The all elusive holy grail of marketing is within our grasp but most fail to truly understand its power to both create and destroy. It is both the bringer of life and of death but if used correctly can push your sales to new heights… but if only.



Marketers have been searching, for as long as advertising has been around, for bigger and better ways to engage their audience. If it’s an ad on billboard, a letter in the mail or a commercial on TV marketers are always… Continue

Added by David Johnson on September 21, 2010 at 2:21pm — No Comments

Digital Due Diligence

Before the internet, when there were only phone pops, we learned valuable lessons on how to handle calls, such as selling the appointment, creating urgency, not giving shopping numbers and keeping information close to the vest until the customer showed up. It was good advice then and it may be good advice now. But keep in mind that many customer inquiries tend to come online rather then by phone. While the ultimate goal remains the same – to get the customer into the dealership – the rules for… Continue

Added by Jim Radogna on September 21, 2010 at 2:12pm — No Comments


Training Provider
WOMENCERTIFIED~SUSAN HAIR 561-309-7078~Communication

Contrary to popular belief, women’s communication styles aren’t impossible to decode. Some tips:

•If she says she needs to think about it, she means it. Be sure to give her all the information and literature she needs to make an informed decision, and let her know when you’ll be available to answer any questions.

•Tangents, though seemingly irrelevant, are often full of information that matters to her at that moment. Don’t tune out; listen for bits of info that clue you in to her… Continue

Added by SUSAN HAIR on September 21, 2010 at 12:57pm — No Comments

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