All Blog Posts Tagged 'leadership' (242)

Don’t Let Your Dealership Become a Casualty of War

Amazon and Google are engaged in a war. Both produce proprietary hardware that consumers can purchase and use to access content through…

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Added by Timmy D. James on January 12, 2018 at 9:51am — No Comments

Don’t View Questions as a Weakness

A recent article on…

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Added by Mike Gorun on December 26, 2017 at 9:30am — No Comments

Is Your 2018 Budget a Goal or a Wish?

Most dealers agree their goal every year is to grow their business. Without annual …

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Added by Kip Miles on November 30, 2017 at 9:55am — No Comments

The Essential Ingredient to Customer Loyalty

When it comes to customer loyalty, o…

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Added by Mike Gorun on November 28, 2017 at 9:25am — No Comments

Sometimes It’s the Small Things that Matter Most

In building customer loyalty,…

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Added by Mike Gorun on November 21, 2017 at 9:45am — No Comments

Master Video Fundamentals Before Going Social

When I talk to dealers about video marketing, one question I get asked a lot is "What about social?" In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which…

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Added by Timmy D. James on November 9, 2017 at 9:28am — No Comments

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size and…

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Added by Scot Eisenfelder on November 9, 2017 at 9:10am — No Comments

The Key to Modern Customer Loyalty

As times change, so do consumer desires. What hasn’t changed are…

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Added by Mike Gorun on November 7, 2017 at 9:53am — No Comments

The Data Doesn't Lie: Shocking Discoveries In Automotive Attribution

Written by Steve White and David Metter…

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Added by Steve White on November 7, 2017 at 9:38am — No Comments

How to Spot a Process Breakdown

Have you ever suspected that a process is broken, but you're not sure what to fix? Every dealer has experienced this at some …

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Added by Kip Miles on November 3, 2017 at 9:39am — No Comments

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Department

Atlanta, GA - October 31, 2017 -…

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Added by Bill Wittenmyer on October 31, 2017 at 9:08am — No Comments

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops

Atlanta, GA – October 23, 2017 - ELEAD1ONE announced today that its…

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Added by Bill Wittenmyer on October 27, 2017 at 9:30am — No Comments

5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing with emails. Your employees are your team. Imagine if…

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Added by Bill Wittenmyer on October 25, 2017 at 9:30am — No Comments

Information is a Powerful Loyalty Tool -- if Used Properly

In today’s retail automotive climate, customers have more access to information than…

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Added by Mike Gorun on October 24, 2017 at 9:28am — No Comments

Clarivoy Launches Measurement NetworkTM for Marketing Vendors; Partners with Dealer Inspire

 80% of a Dealership’s Sales cannot be linked back to a Lead…

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Added by Steve White on October 17, 2017 at 10:45am — No Comments

Does your Dealership Have a Retention Problem?

The automotive industry, in general, has an employee retention problem. A BIG one. And especially big in dealership’s sales departments. Sure, there…

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Added by Mike Gorun on October 17, 2017 at 10:08am — No Comments

Is Your Service Marketing Budget out of Whack?

Is your service marketing budget out of whack? And if so, what’…

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Added by Scot Eisenfelder on October 13, 2017 at 9:30am — No Comments

Dealership Staff Stressed Out? Try Storytelling Your Way To Increased Productivity

Let’s face it. The car business can be brutal. Many in auto retail fin…

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Added by Mike Gorun on October 10, 2017 at 9:36am — No Comments

The Importance of Acting on Data in the Wake of Irma and Harvey

The recent …

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Added by Josh Blick on September 22, 2017 at 9:50am — No Comments

PrePaid Maintenance in the Age of Ride-Sharing

Younger generations prefer fixed monthly costs for expenses that include…

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Added by Mike Gorun on September 19, 2017 at 9:46am — No Comments

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